flemings99
Gold Member
- 1,025
What to do about missing gray holders on cutting board with measure cups?
- Thread starter flemings99
- Start date
Click For Summary
Discussion Overview
The thread discusses experiences and opinions regarding the gray holders on a cutting board that have fallen out, affecting the usability of measuring cups. Participants share their thoughts on replacement options and their personal experiences with the product.
Discussion Character
- Anecdotal
- Opinion-based
- Debate/contested
Main Points Raised
- One participant mentions that gray tabs in their cutting board have fallen out, leading to customer inquiries about replacements.
- Another participant expresses a reluctance to recommend the cutting board due to concerns about the gray tabs.
- One participant states that the entire cutting board must be replaced if the tabs are lost and questions why the tabs are not available as replacement parts.
- Another participant shares a positive experience, stating they have used the cutting board at many shows without issues and have sold many without hearing complaints.
- One participant recounts having the gray tab issue twice and suggests contacting the company to request the tabs as replacement parts.
- Another participant notes they rarely use their cutting board because the cups do not stay in without the gray tab.
Areas of Agreement / Disagreement
Views differ regarding the reliability of the cutting board and the availability of replacement parts. Some participants express frustration over the lack of replacement tabs, while others report no issues with the product.
Contextual Notes
Participants share personal experiences with the cutting board, highlighting varying levels of satisfaction and concern regarding the gray tabs.
Who May Find This Useful
Consultants who have customers inquiring about the cutting board or those considering its use at shows may find the shared experiences relevant.
kam
Staff member
- 3,655
The whole thing has to be replaced! This is why I don't take this to shows - I am concerned I would lose those gray tabs.
I don't know why they don't just have those tabs available on replacement order. I had to have 2 cutting boards replaced for customers and since it was within the warranty period, the whole thing was replaced by PC. You would think it would be cheaper for PC if they just offered the tabs.
I don't know why they don't just have those tabs available on replacement order. I had to have 2 cutting boards replaced for customers and since it was within the warranty period, the whole thing was replaced by PC. You would think it would be cheaper for PC if they just offered the tabs.
flemings99
Gold Member
- 1,025
Chefgirl2
Gold Member
- 988
I have had that happen to twice to my cutting board. After the first time I asked HO to please make it a replacement part. They had me email someone requesting it...usually they listen. Call HO and ask why it isn't available, and since the rest of the board is ok will they replace it evenhough it's out of warranty?
Who knows? You might get heard.
Who knows? You might get heard.
stephs_chef
- 28
Frequently Asked Questions
What should I do if my cutting board is missing gray holders?
If your cutting board is missing gray holders, you can contact Pampered Chef customer service for assistance. They may be able to provide replacements or guide you on how to obtain them.
Can I use the cutting board without the gray holders?
Yes, you can still use the cutting board without the gray holders. However, the holders are designed to provide stability and prevent slipping, so be cautious while using it without them.
How can I purchase replacement gray holders for my cutting board?
You can purchase replacement gray holders directly from the Pampered Chef website or by reaching out to your Pampered Chef consultant. They can help you find the right parts for your cutting board.
Is there a warranty for the cutting board and its components?
Yes, Pampered Chef offers a warranty on their products, including cutting boards. If you experience issues with missing parts, check the warranty details or contact customer service for more information on how to proceed.
What if I received my cutting board with missing gray holders?
If you received your cutting board with missing gray holders, you should reach out to Pampered Chef customer service as soon as possible. They can assist you in resolving the issue and may send you the missing parts at no additional cost.
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