What Should I Do About an Unexpected Outlet Order in My Show?

Click For Summary

Discussion Overview

This thread discusses a situation involving an unexpected outlet order included in a show, leading to confusion about the impact on host benefits and order submission processes.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant shares their experience of discovering an outlet order after closing a show, expressing frustration over the potential impact on host benefits.
  • Another participant notes that outlet products should not be included in show orders and suggests verifying the order submission status.
  • A different participant clarifies that the outlet order was submitted on paper and not online, indicating it was not processed correctly.
  • One user mentions a belief that outlet items do not count towards show totals and are treated as individual orders.
  • Another participant agrees, stating that outlet items can only be ordered online and should not affect show orders.

Areas of Agreement / Disagreement

Views differ on the handling of outlet orders, with some participants agreeing that they should not be included in shows, while others express uncertainty about the rules.

Contextual Notes

The discussion reflects personal experiences and interpretations of Pampered Chef order policies, particularly regarding outlet items.

Who May Find This Useful

Consultants navigating similar situations with outlet orders and show submissions may find the shared experiences relevant.

straitfan
straitfan
Gold Member
Messages
1,455
AUGH! I am trying to close a catty show today and went and picked up the orders and closed the show really quick w/o carefully studying all the order forms. (write ins). As I'm submitting the show, I find that one of the orders placed has OUTLET items on it totaling $44.50. Of course this changes the level of the show and the host benefits which I had already closed with the gal!!!!!!!!!!!

There is a PHD involved, so the difference b/w what she paid as part of the original order and the outlet order is only $9.64. I'm waiting on her to call me back to see if she wants me to go ahead and submit the outlet order and will pay me the difference. (I already added a personal order to get the host benefits on the show back up to what I told her they would be)
AUGH! (Did I already say that?! )

No advice needed--just HAD to vent!
 
an order with outlet products on it should have been sent directly to HO, not included with a show anyway. Are you sure that order wasn't already submitted. How were you notified of the order? Did you get an Online Activity email? or did it say Show Information? I would double check that, the order may have already been placed.
 
  • Thread starter
  • #3
No- it was a written order on a piece of paper. She didn't submit it online, just turned it in on an OOF to be part of the show.
 
Outlet itemsI don't think outlet items count towards shows. I kind of remember reading something about that when the outlet first came out.

I could be wrong but I think they are just considered individual orders.

Debbie :D
 
You're right, Debbie. Outlet items can only be ordered online, and only as an individual order. So this guest must have checked out the products online and written out what they wanted.Very aggravating.
 

Frequently Asked Questions

What is an unexpected outlet order?

An unexpected outlet order refers to a purchase made by a customer from the Pampered Chef Outlet section during your show. This can happen if a customer sees an item they want that is on sale, which can sometimes disrupt the flow of your show.

How should I handle an unexpected outlet order during my show?

If a customer places an unexpected outlet order during your show, acknowledge it positively. You can mention that it's great they found something they love and encourage them to share their excitement with the group. Make sure to continue with your planned presentation while keeping the customer engaged.

Will an outlet order affect my show sales?

Can I include outlet orders in my sales totals?

What should I do if a guest wants to place an outlet order during my show?

You must log in or register to reply here.

Similar Pampered Chef Threads

Order Outlet Items Independently on P3 - No Show Order Required
  • byrd1956
    • Business, Marketing and Customer Service
Replies
12
Views
2K
Sheila
Rant Did I Overpay for My Pampered Chef Order? Understanding the Ordering Process
  • Kristianne
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
Outlet Orders at Shows: Can Customers Order Online During a Show?
  • BethanyN
    • Business, Marketing and Customer Service
Replies
4
Views
2K
Sheila
Saving an Expiring PHD: Can I Order Outlet Items Through P3?
  • Intrepid_Chef
    • Business, Marketing and Customer Service
Replies
5
Views
1K
pamperedharriet
Can my host still earn credit for an outlet order purchase if I order online?
  • WLMcCoy
    • Business, Marketing and Customer Service
Replies
11
Views
2K
WLMcCoy
Average Time Before Order Is Shipped?
  • Roadtripray
    • Business, Marketing and Customer Service
Replies
2
Views
6K
Admin Greg
Help. Can't Change Order Amount in Show.
  • byrd1956
    • Business, Marketing and Customer Service
Replies
2
Views
4K
Admin Greg
Changing a Show Order to an Individual Order in Beta
  • raebates
    • Business, Marketing and Customer Service
Replies
2
Views
4K
Admin Greg
Outlet Order - Consultant Shipping Cost ?
  • kam
    • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
Get Help with Individual Orders & Shipping for Emoji Cookie Cutters
  • straitfan
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
Back
Top