What name should I use for a credit card with incorrect spelling?

Click For Summary

Discussion Overview

This thread discusses the handling of credit card names when there are discrepancies in spelling during order submissions. Participants share their experiences and thoughts on how to proceed in such situations.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions a customer who paid with a credit card that had an incorrect spelling and seeks advice on which name to use for the order submission.
  • Another participant suggests asking the customer for the spelling as it appears on her credit card statement, noting that this is what credit bureaus check against.
  • One participant shares that they emailed the customer for clarification on the name.
  • Another participant states that while the correct name can be used on the order, the name on the credit card should be noted under payment.
  • One participant recounts an experience where they submitted an order using their mother's credit card but forgot to change the name, and after contacting headquarters, they were informed that it went through without issues, emphasizing the importance of the card number and expiration date.
  • Another participant expresses gratitude for the information shared and mentions submitting the show with the name on the credit card.

Areas of Agreement / Disagreement

Views differ on the best approach to take when handling credit card name discrepancies, with no clear consensus emerging on a single method.

Contextual Notes

Participants share personal experiences related to credit card submissions and the importance of ensuring accurate information for processing orders.

Who May Find This Useful

Consultants dealing with similar situations regarding credit card name discrepancies may find the shared experiences and viewpoints relevant.

mandydollie
mandydollie
Messages
433
I have a customer who payed with a credit card with their name spelled wrong. Do I submit the order with the name that is written on the credit card, or with the correct spelling of her last name? Just dont' want the show to be held up, so thought that I would check here first for suggestions!
 
You should ask the customer for the spelling that is on her credit card statement. That is the name that credit bureaus check against what we turn in.
 
  • Thread starter
  • #3
I sent her an e-mail for clarification.
 
You can put her correct name on the order, but under payment make sure you have her name AS IT READS ON THE CARD.
 
I submitted a show yesterday that was my moms credit card but she was paying for it under my sisters name and I forgot to change the name on the card when I went to put the charges in and I called HO and they said it went through with no problem and the show was being shipped the lady said the 2 most important things for the card is the # and the expiration date
 
  • Thread starter
  • #6
Thanks for that info Jennie. I submitted the show tonight with the name on the credit card so we'll see what happens!
 

Frequently Asked Questions

What should I do if my credit card has a misspelled name?

If your credit card has a misspelled name, it's important to contact your credit card issuer immediately. They can guide you on how to correct the name on your account and issue a new card if necessary.

Can I use a credit card with a misspelled name for online purchases?

Will a misspelled name on my credit card affect my credit score?

A misspelled name on your credit card will not directly affect your credit score. However, it can lead to issues with account verification and may complicate transactions, so it's advisable to correct it as soon as possible.

How long does it take to correct a misspelled name on a credit card?

The time it takes to correct a misspelled name on a credit card can vary by issuer, but it typically takes a few business days to process the request and issue a new card. Contact your issuer for specific timelines.

Can I still use my credit card with the misspelled name while waiting for a correction?

Yes, you can generally continue to use your credit card with the misspelled name while waiting for a correction. However, be aware that some merchants may refuse the transaction if the name does not match their records.

You must log in or register to reply here.

Similar Pampered Chef Threads

Credit Card Fraud Strikes Again: My Guests' Experiences
  • ChefZee
    • Pampered Chef Finances
Replies
20
Views
3K
pampered1224
Can I use multiple credit cards for online show orders?
  • Intrepid_Chef
    • Pampered Chef Finances
Replies
7
Views
6K
DebPC
Beta Website - Incorrect Customer Credit Card Charged
  • Bren706
    • Pampered Chef Finances
Replies
2
Views
3K
Admin Greg
P3- Can You Use Any Credit Card??
  • danielsdundee
    • Pampered Chef Finances
Replies
4
Views
2K
danielsdundee
Using Friend's Credit Card for Orders: Clarification Needed
  • chefheidi2003
    • Pampered Chef Finances
Replies
12
Views
3K
raebates
Effortless Credit Card Authorization for Show Submissions
  • wadesgirl
    • Pampered Chef Finances
Replies
2
Views
2K
Admin Greg
Why Do so Few Have Pampered Chef Credit Card?
  • SusanPC
    • Pampered Chef Finances
2
Replies
57
Views
7K
etteluap70PC
Maximizing Credit Card Payments for Bridal Shower Host Order | PP Plus
  • pampchefrhondab
    • Pampered Chef Finances
2
Replies
35
Views
3K
pampchefrhondab
Declined Credit Card - My 90-Day End Date Is Today!
  • andrealynne719
    • Pampered Chef Finances
Replies
7
Views
3K
andrealynne719
Can a Credit Card Delay Your Show?
  • Intrepid_Chef
    • Pampered Chef Finances
Replies
7
Views
2K
chefann
Back
Top