What Exactly Was the Issue With the Pans?

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Discussion Overview

The thread discusses experiences related to discoloration and damage observed on Pampered Chef sheet pans after roasting tomatoes. Participants share their personal experiences and thoughts on the issue, including potential causes and solutions.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions that their sheet pan became discolored and pock-marked after slow roasting tomatoes, questioning if this was the reason the pans were previously pulled from sale.
  • Another participant suggests that the acidity of tomatoes could have caused damage to the pan, sharing a personal experience with tomato paste affecting aluminum foil.
  • One participant expresses concern about whether there are disclaimers regarding the use of acidic foods with the pans, suggesting that stoneware might be a better option for tomatoes in the future.
  • Another participant shares their practice of using aluminum foil on cookie sheets for easy cleanup.
  • One participant inquires about using Stainless Steel Cleaner to address discoloration, noting that while there is no disclaimer on the pan, recipes typically recommend using non-reactive pans for tomatoes.
  • Another participant shares their experience of receiving dull pans with small knicks after sending some to their son in college.

Areas of Agreement / Disagreement

Views differ regarding the cause of the damage to the pans, with some attributing it to the acidity of tomatoes while others question the lack of disclaimers. No clear consensus emerges on the issue.

Contextual Notes

Participants are sharing personal experiences with the performance of Pampered Chef sheet pans, particularly in relation to cooking acidic foods like tomatoes.

Who May Find This Useful

Consultants and users of Pampered Chef products who are interested in the performance and care of sheet pans, especially in relation to cooking acidic ingredients.

A
AmaraJ
Messages
73
So...I slow roasted a batch of tomatoes in the oven yesterday. One batch on my bar pan and one on my sheet pan. Now...my sheet pan is all discolored, has pock-marks, and is not shiny at all! Isn't this the reason they were pulled originally?
This is from the new batch...I signed up during the time they were on stop-sell and didn't get mine until a supply order I placed later.
I'm calling it in, but just wanted to get your opinions....
 
Well, tomatoes are "acidic" and if you slow roasted them that might have been long enough for the acid to eat little holes in the pan. I have had tomato paste eat through aluminum foil I used as a lid to a partially used can of tomato paste. Other than that, I've got nothing here. Wonder what HO will say... Seems like a "reasonable" use for the sheet pan.​
 
  • Thread starter
  • #3
Yeah, the acidity was an issue, I'm sure. And, the roasting took all day. But, is there a disclaimer or anything about things like that?
I guess in the future, it's the stoneware only for tomatoes!
 
I always put aluminum foil on my regular cookie sheets. It also makes for easy clean up!
 
Have you tried the Stainless Steel Cleaner? It wouldn't help with the pock marks, but it might help with the discoloration. Also, while the pan doesn't have a disclaimer, most recipes that use tomatoes specify using a non-reactive pan. Non-reactive would basically mean don't use anything metal.
 
I also wonder if there is an issue i sent some to my son in college and bought me 3 more for home they are all dull and have little "knick" in them
 

Frequently Asked Questions

What specific issues were reported with the Pampered Chef pans?

Customers reported various issues with Pampered Chef pans, including warping, scratching, and non-stick coating deterioration. Some users experienced problems with the pans not heating evenly, which affected cooking performance.

Were the issues with the pans widespread or isolated?

The issues with the pans appeared to be widespread, with numerous customers sharing their experiences on social media and review platforms. However, the extent of the problems varied by product line and individual usage.

How did Pampered Chef respond to the complaints about the pans?

Pampered Chef acknowledged the complaints and emphasized their commitment to customer satisfaction. They offered replacement options and encouraged customers to reach out for assistance if they experienced issues with their products.

What steps can customers take if they encounter problems with their Pampered Chef pans?

Customers who encounter issues with their Pampered Chef pans should contact Pampered Chef's customer service for guidance. They can provide information on warranty claims, replacements, or refunds based on the specific issue.

Are there any recommendations for maintaining Pampered Chef pans to avoid issues?

To maintain Pampered Chef pans and avoid potential issues, customers are advised to follow the care instructions provided, which typically include using non-metal utensils, avoiding high heat, and properly cleaning and storing the pans to prolong their lifespan.

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