What do you do with extra products shipped to hosts?

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Discussion Overview

This thread explores how participants manage extra products shipped to hosts, sharing personal experiences and varying approaches to handling such situations.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expresses concern about the hassle for hosts when they receive extra items, suggesting it may be burdensome to return low-value products.
  • Another participant shares their experience of not having encountered extra items, noting that their orders have been complete and without issues.
  • One participant recounts a situation where a host received an extra large scoop, mentioning that the host was allowed to keep it after a product adjustment was made.
  • Another participant describes a host receiving an extra Rectangular baker, which was later picked up by UPS.
  • One participant clarifies that there is no need for hosts to go to the post office, as the Home Office sends a call tag for UPS to collect the item.
  • Another participant emphasizes the importance of notifying Pampered Chef about order discrepancies, noting that the company will inform whether the product needs to be returned and will cover shipping costs if applicable.

Areas of Agreement / Disagreement

Views differ on the best approach to handling extra products, with some participants emphasizing the importance of returning items while others highlight the convenience of keeping them.

Contextual Notes

Participants share personal experiences related to managing extra products, reflecting a range of situations and responses to order discrepancies.

Who May Find This Useful

Consultants who encounter similar situations with extra products shipped to hosts may find these shared experiences relevant.

P
pcjulie
Messages
276
I am just curious as to how others handle extra items shipped to their hosts. I feel it's important to be honest and call PC when someone gets an extra product, but I thinks it'a a lot of hassle for the hosts to have to return something of little value. For example, a host called me today because she received an extra Flour/Sugar Shaker. Now she has to box it up, wait for the label and drop it off at a post office. I know that I wouldn't feel like doing all of that if I was a host knowing that it was PC that made the mistake. Am I the only one who feels this way?

Julei Myers
Independent Kitchen Consultant
Denver, PA
 
I have not yet had this happen to me, all I know is you are supposed to do a product adjustment in that case. Other than that, I really don't know. I have been blessed with the fact that all of my orders so far have been in tact, all there, and no extras...it's been really conveinient for me not to worry about a mishap!
 
The only extra item I have had a host receive was an extra large scoop. She called me and told me and I did a product adjustment online and was told the host could keep the scoop. In the end, the host had already ordered one for herself so she gave it to me. I guess it just depends on the item as to whether or not HO will want it returned or let the host keep it.
 
My host rec'd an extra Rectangular baker with her order. She brought it to my house and then UPS came and got it.
 
There is no need to go the Post Office. The HO sends out a call tag and UPS picks it up. She just has to box it and set it out front.
 
We do need to tell PC if there is something wrong with the order. They will tell us if they want the product back or not and they will pay the shipping if it is within 30 days of the show and they want it.
 

Frequently Asked Questions

What should I do with extra products shipped to hosts?

Extra products shipped to hosts can be used as incentives for future parties, giveaways, or as samples to showcase during cooking demonstrations. They can also be utilized to enhance your personal inventory for future sales opportunities.

Can I return extra products shipped to hosts?

Typically, Pampered Chef does not allow returns on extra products shipped to hosts. However, you can check with your director or the company’s policy for any specific guidelines regarding returns or exchanges.

How can I use extra products to boost my sales?

You can use extra products as part of a promotional strategy by offering them as prizes in contests, using them in cooking shows to demonstrate their value, or bundling them with other products for special offers to entice customers.

Is it okay to sell extra products shipped to hosts?

While you can sell extra products, it's important to follow Pampered Chef's guidelines regarding sales. Ensure that you are compliant with any policies regarding pricing and distribution to maintain your standing as a consultant.

What if I don’t want to keep the extra products?

If you prefer not to keep the extra products, consider donating them to local charities, schools, or community organizations. This not only helps others but also promotes your business in the community.

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