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Sales What do I say to this host?

kdangel518

Advanced Member
Gold Member
Mar 5, 2009
933
1
I have a catalog show host who's show has been open, against my better judgement, for 3 weeks now (I prefer to keep them limited to 2 weeks) My goal was to close out the show tomorrow but I got an email from the host saying she's only at $120 in orders.

I need to reply to her, and before I suggest that we keep it open EVEN longer I want to be sure she's really showing the catalog. I'm going to ask her if she's asked her coworkers, neighbors, all friends and family...

What guidance or advice do you have for me to get down to the bottom of this, whether people really don't want to order or if she's just not offering it up? How would you handle this situation?
 

susanr613

Senior Member
Gold Member
Oct 18, 2007
2,053
0
Give her a firm date and let her know that if orders do not total $150, everyone will have to pay higher shipping, based on the $ of their order, and she will not be able to take advantage of the host special. Let her know you will be calling her on that date to wrap things up.

Hope that helps =
 

ChefBeckyD

Legend Member
Gold Member
Sep 20, 2005
20,466
33
Give her the flyer "50 Guests in 5 Minutes"....she may need some help thinking of people who might like to see the catalog.

The flyer is in the files here, if you don't have it.
 

kdangel518

Advanced Member
Gold Member
Mar 5, 2009
933
1
Thanks Susan and Becky. I do plan on telling her exactly that Susan, if you don't get $150 by X date when we close everyone will have to pay higher shipping and you won't be able to get the host special, so make sure you bump up those orders!

Also, Becky, the 50 guests in 5 minutes is a great idea- never thought about using that for a catalog show... I will send her that!
 

babywings76

Legend Member
Gold Member
Jun 19, 2008
7,306
59
Has she taken advantage of your website yet? Is she set up as a show on yours?

Have her put all her e-mail contacts in there (Or send you her addy list and you enter it in) and send the catty show invite to EVERYONE. Tell her, no one will be offended. It's just an invitation. You just never know who is in need of something or will be interested in booking when they browse the catalog, or in need of buying a wedding gift or something. She booked this catty show for some reason, try to motivate her again. Find her why and encourage her. Tell her she is so close to qualifying, she just needs 1 order and she'd probably get there.

And if all her contacts are tapped out, see if she wants to order something as a guest (to give as a gift or just keep for herself) to get it to count. (she'd have to do the math and see if that is of interest to her, though)
 

kdangel518

Advanced Member
Gold Member
Mar 5, 2009
933
1
She has had one website order, and she said she didn't want to use the email invitations... only Lord knows why. I am going to tell her if she can't get the extra $30 in guest sales it's worth it for her to place it herself b/c it will save her (and everyone else) on shipping and she'll still get the host special. Thanks!! :)
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,238
6
One thing I've thought of, although I will admit that I haven't tried it yet, is to ask her if she's sent an email to all her contacts. Not through your PWS, but just through standard email. Lots of people have a list of friends to whom they forward everything (you know, all those emails about kids collecting business cards, virus warnings, and all that kind of junk). Suggest that she send an email to her list, asking if anyone wants something - and put a deadline in the note so that it's not set aside for later. I bet she'll get some responses and orders that way.
 

ChefBeckyD

Legend Member
Gold Member
Sep 20, 2005
20,466
33
One thing I've thought of, although I will admit that I haven't tried it yet, is to ask her if she's sent an email to all her contacts. Not through your PWS, but just through standard email. Lots of people have a list of friends to whom they forward everything (you know, all those emails about kids collecting business cards, virus warnings, and all that kind of junk). Suggest that she send an email to her list, asking if anyone wants something - and put a deadline in the note so that it's not set aside for later. I bet she'll get some responses and orders that way.

Or if she's on Facebook, she could let everyone know she's having a Catalog Party. (just make sure she isn't posting a link to your website!:eek:)
 

chefjeanine

Legacy Member
Gold Member
Jan 19, 2006
3,010
118
I don't blame her for not wanting to send email invites out of our PWS -- I wouldn't input my information into someone elses system.

You can help her by sending yourself one and forwarding this to her to send to any friend she may have in her email address book. I'm not sure if this screws up the links in the invitation. Anyone know?
 

chefann

Legend Member
Gold Member
Nov 4, 2005
22,238
6
You can help her by sending yourself one and forwarding this to her to send to any friend she may have in her email address book. I'm not sure if this screws up the links in the invitation. Anyone know?
Yes, it does. The links will work, but as far as a response link (on cooking show invites), forwarding messes them up. They still show, but all responses will be logged to the original recipient of the note, overwriting each other.
 
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