What Are Some Common Problems With Using a Cookie Press?

[lbalks]

I just received an email from one of my customers. She says that she is having trouble getting her cookie press to work. She says she "cannot get the cookies to come out of the press...and when they do, they are disfigured". I have never used the cookie press, plus I'm a new consultant so I am not sure of what tips to give her. Any suggestions?

 

[chefloretta]

It takes a lot of practice and patience. I found that if you twist it one and a half times then wait a few seconds before lifting the press, you get a nice cookie.

 

[cookingwithdot]

Sounds like the dough is too wet ... mine did that when I was practicing. It's really a fine line with the consistency. She'll need to play around with what works ... do you know if she is using the PC spritz cookie recipe or something different? The dough can't be wet/sticky OR too hard ... Also, the cookie sheets/stones can't be hot and I heard that parchment paper won't work either because they are non-stick & the cookies won't grab onto it ... there is a whole other thread about this that you would probably like. With good recipes too!

 

[wadesgirl]

Tell her to add more flour. Not too much but a little at a time until it's better. My uncle was having the same problem and I told him to do the same thing. It worked much better for him. When we compared recipes both of our have 1 lb of butter but his only had 2 1/2 cups flour while mine had 4 1/2!

 

[Staci]

Hi there! I'm sorry to hear that your customer is having trouble with her cookie press. As a Pampered Chef consultant, I have some tips that may help her out.First, it's important to make sure that the cookie dough is the right consistency. If it's too soft or too hard, it won't come out of the press properly. You can suggest that she refrigerate the dough for a bit before using the press.Secondly, it's important to make sure the press is assembled correctly. The cookie dough should be placed in the cylinder with the plunger on top, and then the desired disc should be placed on the end of the press. If the disc is not aligned properly, it can cause the cookies to come out disfigured.Lastly, make sure to apply even pressure when pressing the cookies. Too much pressure can cause the dough to stick to the press, while too little pressure can result in uneven cookies.I hope these tips help and that your customer is able to successfully use her cookie press. If she continues to have trouble, please don't hesitate to reach out to me for further assistance. Happy baking!