Ways to Get the Ball Rolling Again?

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Discussion Overview

This thread explores various strategies and personal experiences shared by participants regarding how to revitalize their Pampered Chef businesses. Participants discuss challenges related to bookings, customer bases, and methods for generating interest in their products and shows.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over a lack of bookings and a "so-so" customer base, seeking advice on how to improve their situation.
  • Another participant shares their experience of making numerous phone calls to their customer base, resulting in minimal engagement and sales, highlighting the difficulty of building a business in a new location.
  • One participant mentions that they have successfully booked shows through car decals and logo wear, emphasizing the importance of visibility in generating leads.
  • Another participant recounts their initial struggles with bookings and how perseverance and consistent outreach eventually led to a more stable business.
  • One participant suggests creative ways to engage local businesses, such as bringing treats and catalogs, to foster connections and potential bookings.

Areas of Agreement / Disagreement

Views differ among participants regarding the effectiveness of various strategies for generating bookings. While some share successful personal experiences, others express ongoing challenges without a clear consensus on the best approach.

Contextual Notes

Participants share experiences from different stages of their business journeys, reflecting on both initial struggles and eventual successes. The discussions highlight the varied approaches consultants take to engage customers and generate bookings.

Who May Find This Useful

Consultants looking for inspiration and ideas on how to overcome challenges in generating bookings and expanding their customer base may find this discussion relevant.

esavvymom
Staff member
Messages
7,881
I've heard it all (get on the phone, hand out catalogs, do a booth, etc)...can't say I've tried it all YET. But I had a few questions to throw out to a few of you more seasoned (and successful!) consultants. :)

My March is looking barren....the buzzards are circling! I'll be active, but as of right now, that's about it. After completing the taxes and realizing what I did WRONG last year, I want to do it RIGHT this year.

Problem is- I have no bookings. The other problem- the customer base I have is "so-so". Most of the groups I was part of last year were either (A) associated with a group who now is being serviced by one of their friends who signed up as a consultant; or (B) are in an area that isn't really high-sales/bookings...everyone is paycheck-to-paycheck, and they party hop alot! My average shows there are less than $300.... I really want to go the OTHER direction in my area and be closer to the city. How do I get there? I've only had one show in the city area...so just a handful of customers I need to follow-up on.

I'm considering booths again...but it's hard to find them in the area. I also need to be very picky this year. I did a lot last year with very little to show for it except a lot of expense!! The small-town fairs are cheaper, but my results were slim. It just was exhausting, so it's hard to be motivated to do them again! So far though, nothing on Craigslist. The BIG events (Home Shows, etc)- either already have a PC person, and/or are WAY too much money for me to spend alone. So I'm looking at the Craft Show listing sites.

Which of these sites do you use and have great luck with?
http://www.craftlister.com
Craft Shows, Music Festivals, Craft Fairs, Fine Art Fairs
Craft Shows, Street Fairs, Art & Craft Festivals and More

The "free" information is very limited. so I'm contemplating paying for a couple of months. Just wondering if you guys had any feedback- I know some of you have used them.

I may also see if I can set up my own event- not sure where to begin. I have a long list of vendors/DS/business-owners from my church women's group. I thought about contact them to do our own vendor fair.

Ideas??? Where do I start? My list of 100- not so big, and not very helpful. Everyone is "too busy",e tc etc. You know how it is.
 
Subscribing to this thread. I'm in a similar boat, I'll be active, but that's it. I made phone calls to ALL of my customer base just 2 days ago to remind them about my open house and 95% of those calls I left messages, got 3 nos, 2 maybes (that ended up being no), and one small sale. (I'll call the "messages left" people again next week)

I've exhausted my list of 100. As I told Keith (leftymac) on facebook, I need to make 40 calls in one day just to get desirable results, but I don't have 40 people to call!!

Now I'll be moving to Mississippi near the AFB and I'll only be living there for 3 months. I HAVE to build my business there and then move again, but I need to do it. It's going to be so hard.

Would really love to see any of the advice you cheffers have to offer!
 
Happy Monday to you all. I have been through the same situation more than once. I have been working my business for almost 2 years and easily exhausted my 100 - I am almost ashamed to admit, I could not even get to 50!! My children are all grown and I have a very small family. Somehow though, everytime I was starting to feel desperate, something came through. I think one of the best investments I made was the simple Pampered Chef car window decal from Merrill. I also bought 2 car door magnet signs from Vistaprint. In the last year, I was able to book 5 shows from just those and that really opened up my contacts. I booked 2 shows by wearing logo wear, which is hard during winter, but it is a conversation starter. I work a full time job and I don't want my co-workers to avoid me but I make sure they all receive a new mini each season. I recently did a Mystery Host Show that closed at $1200.00. Amazingly, 2 of the participants "won" FREE shows :blushing: and I was able to book them immediately. These were 2 who earlier had said "NO" - they do not host shows.....it is amazing the power of FREE. I explained to them that all I ask them to provide are the papergoods, beverages & a vacuumed house. I have faith that if I do my part, God will do his and help me succeed.
 
When I started, I didn't even know about the list of 100. I didn't have one. I also wasn't sure that anyone would ever have a party for me, since I'd never gone to anyone else's home parties! :o I was a Non-partyer.

I was one of those who really felt like I could just do it on my own....and my recruiter was stunned that I had signed up (she didn't really recruit me - I just decided on my own to do it while preparing for the party that she begged me to do for her. :D)

I had the roughest start! It took me 6 months to qualify. I had no family willing to have a party for me, and most of my good friends had just had, or were already on the schedule to have parties with my recruiter. (one of my best friends) I had a couple friends from a job that I had quit a couple months previous who said they'd have shows, a neighbor who did, and I forced my DH to take a catalog to work for a catalog show.

I finally got some momentum going - basically by wearing a PC button, and talking to people while I was out and about. I actually had a team that was about ready to make me a director when I was put on bedrest during my pregnancy. I know a lot of people would say I could have kept up my sales etc...during that time, but my heart and mind were too busy working on keeping my baby healthy and inside until it was safe for him to be born....I lost my team, but kept my sales by having a couple people do catalog shows every other month or so.

After he was born, I had a couple friends who had parties, and let me bring the baby. That worked out great...but I still was only doing just enough to stay active for several months...and I had some months with no shows. I just kept plugging along. It seems like, when I would feel like I had nothing left, something would turn up. I'd send out a newsletter, and get a response from someone, or I'd get a phone call from a referral from another customer. Always enough to keep me going. Eventually, the bookings became more regular. I just kept learning, and revamping, and asking for bookings from everyone, and finally got to a place where I don't have to panic about not having parties on my schedule.

I say all that to say that the #1 thing I tell my new recruits and anyone else in listening distance is that the reason I'm doing great with my business now is that I never gave up. Perseverance, and the belief that winners never quit really are the only things that I can say with certainty have brought me to where I am today in business. M director has always told me that if I do the right things for the right reasons, eventually it will pay off - and that has been so true. So, having had all the starts and stops, and plateaus in the middle, I just wanted to say - don't give up - just keep working, and doing the right things, and eventually the plan comes together!
 
Think about businesses you frequent. Does one of them have a small staff of 6-8 people where you could go bring them a lunch treat, or a coffeecake / pastry treat? Make something on stoneware, drop off a few catalogs. Read threads on "pampering a business".Another possibility takes some gumption and is all about perseverance - if you can't find customers, help them find you - take 1 or 2 host packets, a big stack of old catalogs (all stickerered with your contact info and "for current products, look at my website") and a clipboard with lines on it and on a beautiful day, go walking in a desirable neighborhood - tell each person you are doing a Pampered Chef cooking show in their neighborhood, and ask if they'd like to be invited. If they are curious, drop a catalog and get their phone number. If they say yes, get their name on the clipboard. If they say, "oh, I love the PC and I've been looking for a consultant", tell that person that you have been walking looking for someone just like them, and you bring them a couple awesome opportutnies - 1, a current catalog (then get her phone number to call on her order) 2, a chance to host an awesome party with both her own friends and neighbors, and new people in her neighborhood who are interested (show her clipboard), and 3, an amazing way to earn more money each month that you'll discuss with her at a later time, but take a peek at the Be Amazing brochure in her packet.As you leave each home, write down the street address and street name. Your eventual host will know the zip code if you are unsure.
 
Great personal story Becky!

It's true...gotta work through the "no's" and not give up. My favorite parties are those I get from my logo wear while out & about. I've done quite a few tables in the last couple of months, and I'm starting to think they are NOT the best leads. I'm heading back to my traditional manner....telling everyone about the rewards, then ASKING them if they'd like to take advantage of them. :D

Bobbi, you are a fountain of info. :D Your posts show well thought out advice and that you are a sponge for knowledge....ALL good things. So, I ask...what advice would you give had you come across this post?


Can you create a NEW list of 30? Can you think of someone who you think would be a fun host? Anyone from past orders in love with Bamboo?
 
This is ironic because I had this conversation with my husband and my Director last week! I have had the worst luck because of the circle of friends that represent my existing customer base. I have had new "potential" customers repeatedly cancel on me. And worst of all, I have had people place orders and not pay me! I would submit the orders so I could stay active for the month and then end up with items that either a check bounced or the customer wouldn't return my calls for the payment. I had e-mailed my Director (thank you Linda-pamperedlinda) to tell her I was quitting and I told my husband I was quitting. Both, of course, talked me out it with lots of words of encouragement.

The funny part, though, is that I have gotten some unique leads recently......as in the last 5-6 days! I have had someone approach me about helping her with her nutritional clients. She wants me to do shows for her clients to show them how they can cook healthy delicious meals at home. I have had 3 men approach me. One wanted ideas for single dads who need to cook at home or who can't cook at all. Another wanted some fresh grilling ideas for him and his friends. The third guy just wanted to stop messing up Mother's Day for the moms in his life and wanted me to do a party for him and his friends to show them how to do everything from setting a nice table to cleaning up the kitchen (the right way!) after dinner.

As much as you may hate it, you HAVE TO talk to people. The more you talk, the better things turn out. I am not the extrovert type, so I am always leary of approaching people, but you'd be surprised how many good parties are laying right under your nose.....you just haven't said the right things to the right people. Stay encouraged and hang with it. The opportunity you are looking for is out there!
 
We've all been there with the ups & downs of our business. Last year after having my son... i decided to step out of my comfort zone & signed up to do local famer's market. It was a great investment & brought in about $500.00 in sales over the course of the summer. It also gave me a new set of leads to work with. I made some connections with other home party companies & now we hold an SOS Party once a quarter. (Share our Successes) We are all trying to make a go in the home party market why not share whay works & doesn't work.

I got a lead from a friend in my SOS group who put me in contact with Christopher & Banks (yes, the department store at the mall). They need to date parties once a week...so you get to set up a free table & sell products or recruit folks. They offer your customers for stopping in a discount just for mentioning your name. It helps them to generate new traffic flow& helps you with a new place to showcase you stuff.

As a new parent I am so excited to share with everyone that Babies r us now takes bed bath & beyond current coupons as well as their sister store Buy Buy Baby coupons. So that is like an extra 20% off. Every bit helps. So i got to thinking why not apply that excitement to my Pampered Chef business. So far things are going well.

Remember the movie What About Bob? Well, you have to take baby steps to get where you want to go. Just one show at a time, to get more sales... leads... whatever. Think Positive.

I hope this helps.

Julie :)
 
  • Thread starter
  • #9
Thank you everyone! I know- it's crazy...I post things to others all the time, but sometimes you can't see the forest for the trees. I had such a big argument with my husband when tax reports were handed over (I spent way too much last year- mostly because I wasn't entering/tracking it as I went along so had no idea what I spent or where). So it had me really doubting. I'm busy with so many other things- that it just sometimes is a struggle to put the effort into drumming up the business. If I HAD business, it wouldn't be so bad to maintain, but it's hard to get new business -as you guys know. :)

I'm not going to stress over getting lots of shows for March..as much as I'd want the incentive for conference. I'll be active, and that's what counts for now. In the meantime, I'm not saying I'm NOT going to try to get shows....but if they aren't for March- I'll be ok with that. I've got receipts to mail out and I'm going to follow up with customer care calls I have to make. I'm thinking of also sending something to past customers/leads and including the mini-catalog with a recipe or something.

I'll revisit the idea of Pampering a Business....it's just a hard "step outside of my box" sort of thing...with my personality. :) I may also send fundraiser info to places like DayCares, etc. I was also considering trying to find info on Girl Scout/Boy Scouts and what they need for their cooking badge requirements and what I can do for that, then contact various troops, or put a small ad in the paper about it for our area. I also want to put together Customer-Gift ideas for Realtors who might want to give house-warming gifts to clients, etc.

So the ideas are in my head- just a matter of figuring out how to make them work. I won't give up- not anytime in the foreseeable future anyway. :) I've already invested the money for this season, I might as well do my best to make it count for something!
 

Frequently Asked Questions

What are some effective strategies to re-engage my existing customers?

Re-engaging existing customers can be achieved through personalized follow-ups, sending them exclusive offers, or inviting them to special events. Consider reaching out via email or social media to remind them of new products or upcoming promotions. Additionally, hosting a virtual cooking class or a product demonstration can rekindle their interest in your offerings.

How can I leverage social media to boost my direct sales again?

Utilizing social media platforms effectively can significantly increase your visibility. Share engaging content such as cooking tips, recipe videos, and customer testimonials. Create interactive posts, like polls or challenges, to encourage participation. Regularly update your followers on new products and promotions, and consider running targeted ads to reach a broader audience.

What role do promotions and discounts play in revitalizing sales?

Promotions and discounts can create urgency and encourage customers to make a purchase. Consider offering limited-time discounts, bundle deals, or loyalty rewards for repeat customers. These incentives can motivate customers to buy again and can also attract new customers who are looking for value.

How can I improve my product knowledge to better engage with customers?

Improving your product knowledge is crucial for building trust and credibility with your customers. Attend training sessions, read product manuals, and participate in online workshops offered by Pampered Chef. The more knowledgeable you are about the products, the better you can answer questions and provide valuable recommendations to your customers.

What are some ways to network and find new customers?

Networking can be done through various channels such as local events, community gatherings, or online groups related to cooking and home products. Consider hosting a Pampered Chef party or collaborating with other local businesses to reach new audiences. Additionally, asking satisfied customers for referrals can help you expand your customer base organically.

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