pampchefsarah
Gold Member
- 2,203
I know I have to bless and release, but I can't do so until I vent - not to anyone at work, though - it has to be to someone who'll be sympathetic but totally removed from the situation.
I've been with this company almost 4 years. I am the ONLY person in the finance department now who has been here longer than 8 months (!!!!). As far as I know, there is the CFO, and the other 3 permanent employees are all under him, and him alone (meaning, I have no other supervisor). The billing person is new to the position in this office, but used to work for our headquarters in Hong Kong, so he definitely knows his job. At first I was very impressed by his work ethic, but now he is, honestly, getting on my nerves.
In May, the previous billing person (who was there for years, and did, at one point or another, all the accounting functions except General Ledger), left the company. One of the things she used to do was all the credit notes (remember, I'm venting, so if you have no idea what I'm talking about, it's ok). I'm the collections person for this company, and sometimes I would have to calculate the amount of the credit for different reasons, but I would never, or even knew how to, enter the credits. Well, now Steven is here, and he has decided this is my job - even though he knows very well how to do it, and often the credits are necessary because of billing changes. In the past few days he has sent me several e-mails saying 'please enter this credit note, for this amount, against this invoice, for this reason.' Today I am copied on a chain of e-mails about credits for a customer who was overbilled for over 5 months. Steven calculated the credits, got the approval for them to be entered, then e-mailed me to enter them. Excuse me? You did all the work, but you can't do this next step??
I also found there is a problem with a customer's billing, so I notified Steven (remember? he's in charge of the billing), and asked how to resolve the issue. He researches it, finds exactly what the problem is, then gives me detailed, step-by-step instructions on how to send the necessary request to IT to have it fixed. Again, you couldn't have done it yourself, which would have taken less time??
I'm tempted to ask our boss if Steven's my supervisor, and I just haven't been notified, but I'm more tempted to just look for a new job. Really, it's not worth the 3 hour commute - except my salary covers our mortgage.
Ok, rant over. Time to breathe deep, say a prayer for patience, then place it all in God's hands, right where it belongs. Thanks for being here for me!
I've been with this company almost 4 years. I am the ONLY person in the finance department now who has been here longer than 8 months (!!!!). As far as I know, there is the CFO, and the other 3 permanent employees are all under him, and him alone (meaning, I have no other supervisor). The billing person is new to the position in this office, but used to work for our headquarters in Hong Kong, so he definitely knows his job. At first I was very impressed by his work ethic, but now he is, honestly, getting on my nerves.
In May, the previous billing person (who was there for years, and did, at one point or another, all the accounting functions except General Ledger), left the company. One of the things she used to do was all the credit notes (remember, I'm venting, so if you have no idea what I'm talking about, it's ok). I'm the collections person for this company, and sometimes I would have to calculate the amount of the credit for different reasons, but I would never, or even knew how to, enter the credits. Well, now Steven is here, and he has decided this is my job - even though he knows very well how to do it, and often the credits are necessary because of billing changes. In the past few days he has sent me several e-mails saying 'please enter this credit note, for this amount, against this invoice, for this reason.' Today I am copied on a chain of e-mails about credits for a customer who was overbilled for over 5 months. Steven calculated the credits, got the approval for them to be entered, then e-mailed me to enter them. Excuse me? You did all the work, but you can't do this next step??
I also found there is a problem with a customer's billing, so I notified Steven (remember? he's in charge of the billing), and asked how to resolve the issue. He researches it, finds exactly what the problem is, then gives me detailed, step-by-step instructions on how to send the necessary request to IT to have it fixed. Again, you couldn't have done it yourself, which would have taken less time??
I'm tempted to ask our boss if Steven's my supervisor, and I just haven't been notified, but I'm more tempted to just look for a new job. Really, it's not worth the 3 hour commute - except my salary covers our mortgage.
Ok, rant over. Time to breathe deep, say a prayer for patience, then place it all in God's hands, right where it belongs. Thanks for being here for me!
