Use Yahoo Group to Stay in Touch With Customers

[mheat923]

Does anyone do this?

WHat are the pros?

What are the cons?

I am test driving it now have about 5 people who joined which is all I asked for now dont want everyone joining and me not staying with this method....

 

[jrstephens]

I do not use is myself but when my recruiter was active she did. I liked the format of her newsletter she would send out to the groud. Other than letting you know I liked it, I have no other informaiton though, sorry.

 

[Kathytnt]

I couldn't seem to figure out how to doa newsletter with pictures using this method Perhsp somemone else has a clue

 

[chefann]

Officially, this is against the rules. The Web guidelines state that we are not allowed to create a listserv or group to use to communicate with customers.I don't think you can do a newsletter with pics through a Yahoo group, anyway. Or if so, it has to be set up a certain way.

 

[mheat923]

geeze, we can't even keep up with or customers with a private email group...oh well...so much for the thought......guess I better go close the group now!

 

[chefann]

You can use a distribution list in your regular email program. Just not a Yahoo/MSN group.

 

[cmdtrgd]

Ann - what is the difference if it is a private group on yahoo versus a list through our email server?

 

[chefann]

Well, the confusing part is if you use Yahoo as your email service. Then the terminology can get a little muddy.A Yahoo group is, technically speaking, a Listserv. You send a note to it's address, and it distributes it to all the members. If you belong to Kathy's PC Loop or Let's Make a Deal (or many other such groups for consultants), those are Yahoo groups. You can create one in which you are the only person who can post messages for distribution, known as a newsletter group. The software for a Yahoo group tracks bad email addresses and will take people off the list if their mail bounces too many times.A distribution list in your email client is something that you need to maintain. Many internet providers have limits set on the number of people you can send to at one time (frequently 10). I think the reason we can't use a Yahoo group is because, as impersonal as an email newsletter can be, it's even worse when it comes through a group.

 

[tlennhoff]

The other issue with a yahoo group is that the files and emails you send are kept on the web and therefore including links to your PWS in any correspondence on a yahoo group would violate the "no links" policy.