Trying for Weeks to Close This Show!

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Discussion Overview

This thread discusses the challenges faced by a participant in closing a show due to delayed payments from a host. Participants share their personal experiences and approaches to similar situations, including communication strategies and payment handling.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, expressed frustration over waiting for over $300 in payments from a host who was unresponsive.
  • Another participant suggested submitting the show and contacting the host to inform her of the deadline for payment, while also considering notifying the guests about the delay.
  • Several users mentioned the importance of not covering the cost of missing checks, emphasizing the risk involved.
  • One participant shared their experience of submitting a show under their name when a host became unresponsive, highlighting the need for clear communication with guests.
  • Another participant noted that they inform hosts about submission deadlines to minimize delays.
  • One participant mentioned offering the host the option to pay with a debit or credit card to avoid complications with checks.
  • Another participant shared a positive outcome where the host eventually provided a credit card after communication about product availability concerns.

Areas of Agreement / Disagreement

Views differ on whether to cover the cost of missing payments, with several participants agreeing that it is not advisable to do so. There is no clear consensus on the best approach to handling unresponsive hosts.

Contextual Notes

Participants shared personal experiences and strategies related to managing shows and host communication, reflecting a range of situations encountered in their consulting practices.

Who May Find This Useful

This discussion may be useful for consultants facing similar challenges with host payments and show submissions, providing insights into various handling strategies and personal experiences.

pcheftammy
pcheftammy
Messages
157
I had a show on the 16th and finally got the last of the orders last Monday. I have been waiting for payment every since. It's over $300 that I am waiting for. I have been calling and emailing my host and she is not returning my calls. I am kind of ticked because today is the deadline for the incentive. I've even offered to drive out to her house again to pick up the checks, if it is more convenient. By the time this happens it is going to be over a month since she starting taking orders and I am going to look bad. What do you do?

Tammy
 
If you have the funds to cover the checks you are missing, submit the show and have it sent to your house. If you still have to choose the free product, email and call the host and tell her that you have to have it in by today and if she doesn't contact you by a certain time, you have no choice but to choose the product for her. Also, contact the guests and let them know that you keep missing the host and that their orders have been submitted and should be here soon. You might want to include a $5 off their next order or free SB or something for their time.
 
Perhaps you should call and ask (leave a message) if she would like to make the phone calls to her guests letting them know the show had not been closed and will be delayed or would she rather you make these calls.
 
personally, i wouldn't submit any shows until you have all the money. I know you may miss out on the double points, but I would not risk covering a show for $300. That's just too much. If it was less than $50, maybe, but I think you need to contact the guests who you haven't received payment from, explain the situation to them, and see if they can submit another form of payment.
 
I'd never be able to cover the missing checks.

But I would contact the guests to let them know that the delay is because I haven't been able to get in touch with the host.

I did have a host go MIA despite my repeated attempts to contact her. Luckily I wasn't missing guest payments so I submitted the show under my name.

And told the host that because it was such a long delay I couldn't hold her guests orders any longer, and when she finally did get in touch with me (she placed a $100+ order) I gave her 10% off that and any future order.

Most likely if you call her back and let her know that you'll be getting in touch with the guest and will be working to submit the order with or without her she'll give you a call back. Hopefully she didn't "borrow" their money until her next payday.
 
I would NOT cover the cost. I would call and tell your host you are needing to submit it for the Feb special. I always tell my host the show has to be submitted by the last day of the month for the current month specials. This month I did tell them b/c of the promotion it was extended a few days. I do not tell them you can submit a whole month later and still get the special. this cuts down on delays drastically.

I would not take the chance myself. You just never know if you will get your money back and then you may have double points but all your commission would be going to cover cost. I only cover cost if I is someone I know very close personally and have No doubt of them paying me back and then of course there are no guarantees.

You could always ask the host if she wants to put it on her debit or credit card and she could just put the checks into her account and neither one of you have to pick up or drop off.
 
I agree, I wouldn't cover the cost either, even if I could afford it. It's not worth the double points. Leave her a message and tell her she has til 6 pm tonight to submit her order. Def. call the guests and explain the delay..
 
  • Thread starter
  • #8
I guess I just needed to vent, because my host just returned my call. I told her I could not guarantee her guests all their products after today because some items were being discontinued. She is giving me her credit card and all is well!
Thanks!
 

Frequently Asked Questions

What does it mean to "close a show" in Pampered Chef?

Closing a show in Pampered Chef refers to the process of finalizing sales and collecting orders from guests after a party or event. This typically involves ensuring all guests have placed their orders, processing payments, and submitting the final order to the company.

Why is it taking so long to close my show?

There could be several reasons for delays in closing your show, such as waiting for guests to finalize their orders, technical issues with the ordering system, or needing to follow up with guests who haven't yet made a purchase. It's important to communicate with your guests and encourage them to complete their orders promptly.

How can I encourage guests to place their orders and close the show?

To encourage guests to place their orders, consider sending friendly reminders via email or social media, highlighting any limited-time offers or promotions. You can also create a sense of urgency by mentioning that the show will close soon and that they don’t want to miss out on the products they love.

What should I do if a guest is undecided about placing an order?

If a guest is undecided, offer to answer any questions they may have about the products. You can also share personal experiences or testimonials to help them feel more confident in their decision. Sometimes offering a small incentive, like a discount or a free gift with purchase, can also motivate them to place an order.

Is there a deadline for closing a show in Pampered Chef?

While there is no strict deadline for closing a show, it is generally recommended to close it within a week or two after the event to maintain momentum and keep guests engaged. However, you should check with your Pampered Chef consultant guidelines for any specific timelines or policies that may apply.

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