Troubleshooting the Same Old pp: Help Needed!

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Discussion Overview

This thread discusses issues related to troubleshooting the Pampered Partner 3 (PP3) software, with participants sharing their experiences and seeking assistance with installation problems.

Discussion Character

  • Anecdotal, Technical explanation

Main Points Raised

  • One participant mentions that after downloading PP3, it appears to be the same as the old version.
  • Another participant suggests that inserting the CD without proper installation may lead to using the old version.
  • One user reports an error message related to system files when attempting to run the software.
  • Another participant inquires if the user has installed the new version of the regular Pampered Partner.
  • One participant expresses gratitude for finding a solution after reading another post.
  • Another participant questions whether using a MAC could be causing the issue.

Areas of Agreement / Disagreement

Views differ regarding the installation process and troubleshooting steps, with no clear consensus on the best approach to resolve the issues.

Contextual Notes

The discussion revolves around technical difficulties encountered by users when trying to install or run the PP3 software, highlighting various personal experiences and solutions found within the community.

Who May Find This Useful

Consultants experiencing similar issues with the Pampered Partner software may find the shared experiences and troubleshooting tips relevant.

LOVEpamperedchef
Messages
40
I think that I downloaded the PP3 but when I start working with it, it is the EXACT same as the old PP. Can anyone help please?
 
If you just put the CD in and ran it, it IS the old CD. There are instructions here on how to install PP3, let me see if I can find them.
 
LOVEpapmeredchef said:
I think that I downloaded the PP3 but when I start working with it, it is the EXACT same as the old PP. Can anyone help please?

Did you get it to work yet?
 
  • Thread starter
  • #5
No not yet. When I put in the cd in a message comes up that says "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application."
 
Last edited:
You did install the new version of the regular Pampered Partner, right?

You should be able to (with the CD in, but nothing running) go into my computer, right click the CD, then choose explore. A box will open where you will hopefully see the P+ logo. Click on it and see if it loads! Good luck!
 
  • Thread starter
  • #7
I think I got it!! I keep reading on the other post and found an answer. Thanks jenniferp417
 
Are you on a MAC? Maybe that is the problem.
 
Good luck.
 

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