Troubleshooting PP3 Submission: Past Host Number Issue

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Discussion Overview

This thread discusses issues related to submitting a show with a past host discount number, specifically focusing on difficulties encountered by a team member and potential reasons for these issues.

Discussion Character

  • Anecdotal
  • Exploratory

Main Points Raised

  • One participant shares their experience of a team member unable to submit a show due to a past host number being marked as not applicable.
  • Another participant inquires if the issue is specific to one past host discount number or if it occurs with others as well.
  • One participant notes that the past host number cannot be used on a host order due to discount restrictions, but can be used on a guest order.
  • Another participant suggests checking if the past host discount is still valid and recommends looking it up or contacting headquarters if issues persist.
  • One participant confirms that the issue was resolved when it was discovered that the discount was being attempted on a host order.
  • Another participant expresses relief that the problem was simple and acknowledges the common oversight in such situations.

Areas of Agreement / Disagreement

Views differ on the specific reasons for the past host number issue, but there is agreement that the discount cannot be applied to host orders.

Contextual Notes

The discussion reflects personal experiences with the submission process and the application of past host discounts within the community of Pampered Chef consultants.

Who May Find This Useful

Consultants who encounter similar issues with past host discounts during show submissions may find the shared experiences and insights helpful.

J
JessieG1212
Messages
14
Hi everyone!! I am wondering if anyone else is having this problem. One of my team members is trying to submit a show but kepttelling me he can't put the past host number in. So I went to check on mine and it says the same thing to me. It says not applicable. Help I want to figure this out and help him asap
 
do an update?
 
is it just that PHD #, or any that you try to put in?

If it's just that one, then it's probably either that it's an already expired #, or it was written incorrectly.
 
Is he trying to put the past host # on the HOST or co-host order? The number can not be used on the host order on a show - they get a lower discount on the show and can't use both.

If they choose to put a guest order on the show in their name they can use the past host number on THAT order though.

ETA: Unless it's expired as Becky said.
 
Are you positive the past host discount still is valid? Try looking the # up again on CC. Maybe the number is incorrect. Worst case call HO. The only time I had that is when the PHD did expire. I realized it when I checked on CC.
Did the PHD have a party recently?
Let us know how things went.
 
  • Thread starter
  • #6
All set!!! It was that he was trying to use the discount on a host. DUH!!! I should have known better!! Thank you all for your help!! It's so nice to know that when I have a problem I can get answers right away.
 
Glad the problem is resolved. I am sure this will be one mistake he'll never do again. It is amazing how many little things we forget to tell others as we never thought of them ourselves.
 
JessieG1212 said:
All set!!! It was that he was trying to use the discount on a host. DUH!!! I should have known better!! Thank you all for your help!! It's so nice to know that when I have a problem I can get answers right away.
Click to expand...

I thought that was it! Glad it was a simple problem.
 

Frequently Asked Questions

What does the "Past Host Number Issue" mean in PP3 submissions?

The "Past Host Number Issue" refers to a situation where a consultant attempts to submit a PP3 (Pampered Chef Party Plan) but encounters an error related to the host's past host number. This typically happens when the host has previously hosted a party within the last 12 months, and the system requires verification or correction of the host's information.

How can I check if my host has hosted a party recently?

You can check if your host has hosted a party recently by accessing the consultant portal and reviewing the host's account details. Look for any past parties listed under their profile, which will indicate the dates and details of previous submissions.

What should I do if my host's past host number is incorrect?

If you find that your host's past host number is incorrect, you should reach out to Pampered Chef's customer support for assistance. They can help verify the correct past host number and guide you through the process of updating the information in the system.

Can I still submit the PP3 if the host has a past host number issue?

No, you cannot submit the PP3 until the past host number issue is resolved. The submission will be blocked until the host's information is corrected or verified. It is essential to address this issue before proceeding with the submission.

What steps can I take to prevent past host number issues in the future?

To prevent past host number issues in the future, always confirm with your host whether they have hosted a party in the last 12 months before scheduling a new party. Keeping accurate records of your hosts and their party history will also help in avoiding these issues during PP3 submissions.

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