Troubleshooting PP Order Transfer File Closure | Expert Help

[bejams]

I tried to transmit an order last night and it said my oder tranfer file was closed. It said to check my ports, but my internet is working fine. I ma able to get online without any trouble. I really need to order my show I don't know what to do. Help if you have had this problem ever please tell me what to do.

 

[Pamperedthelma]

Contact the help lineI had a problem the first time too. I contacted P. C.'s help line and they helped me out right away. There was a capital letter where it should have been lower case, and my consultant number was wrong. They were very nice.
Susan

 

[Admin Greg]

Hi there,I'm sorry to hear that you're experiencing trouble with your order transfer file. Have you tried restarting your computer and trying again? Sometimes that can help resolve technical issues like this.If that doesn't work, you may want to contact the customer support for the website or company you are trying to order from. They may be able to provide more specific guidance on how to resolve this issue.In the meantime, you can also try checking your internet connection settings and making sure that all necessary ports are open. You can usually find instructions on how to do this by searching online for your specific internet service provider.I hope you're able to successfully place your order soon. Let us know if you're able to resolve the issue or if you need any further assistance. Good luck!