Troubleshooting iContact: Tips for Sending Successful Emails | Tasty Tidbits

[nikked]

Okay. I consider myself pretty computer savy, but haven't worked much with HTML and not HTML stuff.

I have set up an iContact account through Tasty Tidbits. Figured out how to bring the Nov. TT over to iContact, made my adjustments, etc.

I am now trying to send the test email, and it keeps saying "unsuccessful". Any idea what I'm doing wrong? I thought it was maybe because I hadn't removed all the HTML codes, but I have checked and double checked, and I can't see anything remaining.

I tried sending it to an alternate email, and got the same error.

I know once I get the basics figured out, I'll be okay...just need someone to give me some step by step to start, I guess.

Thanks!

 

[nikked]

bumping for evening crowd...any and all helps, tips, etc. appreciated!

Thanks!

 

[PampChefJoy]

I've never gotten an "unsuccessful" message Normally if there is a problem with the HTML code, it will tell you outright. What is the exact text of the "error message"? Or can you shoot me a screen print of what you see?

 

[pampchefsarah]

Nicole, did you save a text copy? I think it doesn't let you send if you don't have a plain text copy saved (under the HTML box).

 

[nikked]

I've never gotten an "unsuccessful" message Normally if there is a problem with the HTML code, it will tell you outright. What is the exact text of the "error message"? Or can you shoot me a screen print of what you see?

Joy, it simply says: Send was unsuccessful. Please try again later. No code, no nothing else. I've tried sending it to an alternative email, with no luck. My email address is [email protected]

Nicole, did you save a text copy? I think it doesn't let you send if you don't have a plain text copy saved (under the HTML box).

Just to double check, I saved it again, still the same message.

Thanks!

 

[NooraK]

Have you tried clearing your cookies and such? I just tried mine to see if maybe it was an iContact issue, but mine went out just fine (test message that is).

 

[PampChefJoy]

Can you send me a screen print of your error message Nikki?

 

[nikked]

Joy, I just sent it. Thanks for your help.

 

[nikked]

Got it! Apparently, my profile wasn't completely filled out...still don't understand how, but it wasn't. So, the system wasn't allowing me to send anything.

THANKS JOY FOR YOUR HELP! You Rock!!!!