Troubleshooting 64-Bit Desktop for P3 Compatibility: Tech Support Tips

[Chef.Wanda]

Just purchased desktop with 4gb tried to put P3 on it..wouldnt work so I called tech and they said because it was a 64 bit it was to powerful:cry: any suggestions?

 

[janetupnorth]

Just purchased desktop with 4gb tried to put P3 on it..wouldnt work so I called tech and they said because it was a 64 bit it was to powerful:cry: any suggestions?

That is odd - I have a 64 bit workstation...

Here read this article to start...

http://searchwincomputing.techtarget.com/tip/0,289483,sid68_gci1109557,00.html

 

[PurpleAngel]

I would say that's a bunch of woo-ha...My laptop is 64 bit and I have no troubles

 

[janetupnorth]

I got sidetract earlier, but call back and if they give you the same runaround politely ask for another tech. Your machine should be able to run 32 bit applications.

 

[Chef.Wanda]

I called back and he said that my 64 bit processor was fine..but it was that my operating system was also 64 which was the problem..He said that you can have a 64 bit computer but the operating system runs on a 32 bit and that is why yours work and mine doesnt. Does that make sense?

 

[chefann]

Isn't Vista the 64-bit OS? Tech has a fix for P3 with Vista. Sounds like you need to speak to someone else in the department.

 

[Chef.Wanda]

I talked to the one this morning and the one just a minute ago and then he passed me on to the "Big Boy".. and he said that he saw that I had called this morning on the same issue and then proceeded to tell me the before mentioned post. He also said that several consultants had called and they were making a "list" and when they received enough names they would develop the software to take care of this problem..Sorry but I am not a computer person and have very limited knowledge.