toAnyone Who Went to Conference.what Kind of Things Are Merrill

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SUMMARY

The forum discussion centers around the offerings from Merrill at a recent conference, highlighting the quality and pricing of clothing and accessories. Participants noted that items like a microfiber suede jacket priced at $50 and various t-shirts were reasonably priced, though some expressed disappointment in the selection and quality of smaller items like stickers and postcards. Overall, attendees were pleasantly surprised by the clothing quality, with many purchasing multiple items, while some voiced concerns over the durability of certain products. The conversation also touched on personal experiences related to family and the importance of attending future conferences.

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I liked the clothing, but was disappointed in the selection. I'm not sure what I was looking for, but nothing jumped out at me as new and different. I don't know about the other Waves, but the lines in Wave 1 were SOOOOOO long... nothing was that important to me to get at Conference that I was willing to wait in those lines!
I agree about the stickers as well... same wording, but very boring colors that will blend in with catalogs, invites, etc. Stickers don't need to be glow-in-the-dark, but they need to stand out. I'm thinking I might start making my own... hmmmmm....
 
I ordered a license plate frame for only $4.95! I thought that was a pretty good deal except for the $5.95 shipping! So I ended up ordering the yoga jacket for $19.95. That helped me to justify the shipping cost a bit. I was disappointed in how much the lapboards cost because I really wanted them but I couldn't justinfy the cost. Maybe next year if I plan ahead....
 
I wasn't going to buy at conference but then I couldn't resist especially since I WON a gift certificate in the Serve Up Drawings! I was the first person to win at conference!! I got the microfiber jacket, a shirt, a blanket, flip flops and a few small things with my $100 gift card!
 
That's great! My director got me a few little goodies because she had her $300 conference cash.
 
BethCooks4U said:
I wasn't going to buy at conference but then I couldn't resist especially since I WON a gift certificate in the Serve Up Drawings! I was the first person to win at conference!! I got the microfiber jacket, a shirt, a blanket, flip flops and a few small things with my $100 gift card!

Congrats Beth! It's great to see the serve it up gifts go to someone who deserves them (not that others don't, but we all know how hard you work!)
 
GourmetGirl said:
Congrats Beth! It's great to see the serve it up gifts go to someone who deserves them (not that others don't, but we all know how hard you work!)
Awe.... thanks!
 
BethCooks4U said:
I wasn't going to buy at conference but then I couldn't resist especially since I WON a gift certificate in the Serve Up Drawings! I was the first person to win at conference!! I got the microfiber jacket, a shirt, a blanket, flip flops and a few small things with my $100 gift card!


BETH! I cheered for you when they called your name! I guess if I didn't win, the next best thing was for you to win!

My SD won the Laptop too - which was funny, because just the day before my director had been telling her how much she really needed one!
 
Oh I'm glad to hear that she needed one. When they announce the winner was a Senior Director I thought "A Senior Director? She probably can afford to buy one!" :0)
 
Christ Follower said:
Oh I'm glad to hear that she needed one. When they announce the winner was a Senior Director I thought "A Senior Director? She probably can afford to buy one!" :0)

The thing is, she joined PC to put her kids through college, and all of her paycheck has been going towards that for the last 8 yrs...........I asked her at conference if she was now able to spend on herself, and she said now the goal was to build up a reserve for the future........she is an incredible person, and I was so glad that she won!
 
That's good to know. See? That's why I shouldn't think things like that! You never know another person's situation!
 
BethCooks4U said:
I wasn't going to buy at conference but then I couldn't resist especially since I WON a gift certificate in the Serve Up Drawings! I was the first person to win at conference!! I got the microfiber jacket, a shirt, a blanket, flip flops and a few small things with my $100 gift card!
I won too Beth! I won $100 for order supplies yipeee!! How cool is that for everyone who won!
 
PaulaP said:
I am glad you wrote the above. I agree with you totally. My director was very disappointed in the Director store as well. I also thought the way entry into the booth was set up was handled poorly as well.

Count me as one more director who was totally unimpressed with the selection AND the prices.
 
BethCooks4U said:
I wasn't going to buy at conference but then I couldn't resist especially since I WON a gift certificate in the Serve Up Drawings! I was the first person to win at conference!! I got the microfiber jacket, a shirt, a blanket, flip flops and a few small things with my $100 gift card!

Beth!! HOW COOL!!!!!!
 
heat123 said:
I won too Beth! I won $100 for order supplies yipeee!! How cool is that for everyone who won!

Congrats to you too Heather!
 
I wish I had of know about the flip-flop!I LOVE flip-slops. Oh well, I have my director getting me suprise boxes guess I don't need to ask for too much.

There will probably be some on Ebay soon!
 
When they drew the name for the laptop in Wave 2, no one cheered, yelled or anything! I was thinking to myself that they should have drawn another name!!
 
Wow, hope they were there! That would be funny if they were in the bathroom or something!
 
Merrill's customer service sucked. They didn't even know what they were selling. I had questions they couldn't answer. They didn't have sample or pictures of lots of things. People were coming back with their "will call" bags that were packed incorrectly.

I like the look of their stuff, but they need better prices and need to replace their CS staff or come have the Trader Joe's people train them or something. That store has the best CS ever.
 
DebbieJ said:
Merrill's customer service sucked. They didn't even know what they were selling. I had questions they couldn't answer. They didn't have sample or pictures of lots of things. People were coming back with their "will call" bags that were packed incorrectly.

I like the look of their stuff, but they need better prices and need to replace their CS staff or come have the Trader Joe's people train them or something. That store has the best CS ever.

I just finished up my conference survey and I made sure to include all this type of information in it, I completely agree with you! If you feel strongly about it, I would suggest including it in your survey as well. That way, if need be, changes could possibly be made... (I focused on the fact that I think they could use a better line system and layout so there's less congestion, and of course, LOWER PRICES!)
 
DebbieJ said:
Merrill's customer service sucked. They didn't even know what they were selling. I had questions they couldn't answer. They didn't have sample or pictures of lots of things. People were coming back with their "will call" bags that were packed incorrectly.

I like the look of their stuff, but they need better prices and need to replace their CS staff or come have the Trader Joe's people train them or something. That store has the best CS ever.
I did talk to a lady that was there (very friendly I might say) and she told me that most everyone at NC were temps and that she was friends with the manager or something. I didn't have anyone rude, but they were less than knowledgeable......and definately understaffed, the lines were horrendous!
 
DebbieJ said:
Merrill's customer service sucked. They didn't even know what they were selling. I had questions they couldn't answer. They didn't have sample or pictures of lots of things. People were coming back with their "will call" bags that were packed incorrectly.

I like the look of their stuff, but they need better prices and need to replace their CS staff or come have the Trader Joe's people train them or something. That store has the best CS ever.

TJ's is soooo my fave... That store is perfection inside four walls.
Starbucks is defintiely high up on the CS factor as well for me. They are always so perky (ceffenated?) and helpful.
 
OhmyDLM said:
I just finished up my conference survey and I made sure to include all this type of information in it, I completely agree with you!

When did you receive it?? Did they email it to you?????????? I have not received one yet but I did register on site.
 
Last year, I had a terrible experience with a Merrill rep. (He kept insulting me because he assumed that I attended University of Michigan just because I live in MI.) This year, I didn't do a lot of shopping in the Merrill area and the 2 people I dealt with were fine. But I agree that they needed FAR more people to handle the crowd. Let's see... last year Merrill had 6 or so reps, and VIP had 12. So Merrill should have had 18 or more to do the job.
 
My director said that their shirts run small.
 
It depended on which one you picked up and who the manufacturer of the actual apparel item is. Some ran small, some ran really big.

I got one U-neck t-shirt (page 14, left side of the page) that runs pretty true to size. I haven't washed it yet - so we'll see whether it shrinks or not. :rolleyes:
 
She said most things she tried were small. She got the sparkly one, and said she had to go a size big. I always get bigger, I like to hide my rolls:D
 
The problem with going bigger is that it doesn't always work they way people think it does. Go too big, and you actually look larger because the clothes hang so far away from your body, and people assume that the whole garment is full of you, not air.
(I watch waaaayy too much What not to Wear.)
 
I normally don't like flp flops but the Merrill ones are awesome! I LOVE them; they are the most comfortabe shoes I own. The other three items I am soo glad I bought are the cranberry quilted tote, the watch and I LOVE the dots pajama shirt. The PJ shirt is soo cute-love it! I thought the cost was resonable and the sizes were true to size, exceptfor the suede jacket which ran small at the chest.
 
Well, I thought the prices were good. I purchased a lot of cool stuff. TWENTY PC frisbees for our PC BBQ in a few weeks, the yoga set, the quilted jacket... a steal I thought at $35! Plus some shirts, supplies, flip flops, that cutie little red purse and more. The shop on the main floor was much more managable than the Directors area for sure, but I was happy over all with the prices and selection.
 
I got my order that they shipped to me from conference on Tuesday but my cardigan is on back order and it does not have an estimated ship date so I need to call them! Ugh! Why wouldn't they include that date??????
 

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