There Has to Be a Way for Me to Find What Show a Customer Is From

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Discussion Overview

The thread discusses challenges faced by participants in locating customer show information within the Pampered Chef systems, particularly when trying to identify past orders linked to specific shows. Participants share their experiences and methods for retrieving this information, as well as frustrations with the system's functionality.

Discussion Character

  • Anecdotal
  • Technical explanation
  • Opinion-based

Main Points Raised

  • One participant expresses difficulty in finding show information for customers without checking each individual show in P3.
  • Another participant suggests accessing the customer file and checking the Order History for purchase details and host names.
  • Several users mention that their Order History appears blank, despite knowing that customers have placed orders.
  • One participant questions whether orders were combined with others or if they were records from the previous system (PP) that may not have transferred correctly to P3.
  • Another participant shares their experience of discovering that some customers had not actually ordered, leading to further confusion about the data transfer from PP to P3.
  • One participant advises checking the old PP system for information if it hasn't been deleted, acknowledging the limitations of the current system.
  • Another participant notes that not all orders may show up in Order History if they were placed before a certain time or in the old system.

Areas of Agreement / Disagreement

Views differ on the reliability of the Order History feature in P3, with some participants experiencing issues while others provide potential solutions. No clear consensus emerges regarding the effectiveness of the data transfer from PP to P3.

Contextual Notes

Participants are primarily discussing their personal experiences with the Pampered Chef systems, specifically the transition from the previous system (PP) to P3, and the implications for tracking customer orders.

Who May Find This Useful

Consultants who are navigating customer order histories and show information within the Pampered Chef systems may find the shared experiences and troubleshooting methods relevant.

chefmeg
chefmeg
Gold Member
Messages
2,071
there has to be a way for me to find what show a customer is from without having to look at each individual show in P3..........I have looked in reports, then customer list, but there is no where to check that I want show info!


I am trying to send invitations to my Kids Cooking Camp to people from my past and I need to try to remember who has kids! Looking at who the host was would help!
 
Under customer, find the customer you want. Open the customer file and click on Order History. Everything they have purchased will be there, along with the host name for each show.
 
  • Thread starter
  • #3
katie0128 said:
Under customer, find the customer you want. Open the customer file and click on Order History. Everything they have purchased will be there, along with the host name for each show.
Click to expand...
when I look in "contacts" and select the cusotmer, "order history" comes up blank for all of them...even though I know these people have ordered!:cry:
 
Were they orders that you combined with someone else? Were they records that you origianlly had in PP that you can look there?
 
  • Thread starter
  • #5
no~I have a list of about 15 people that ordered and they were not combined with anyone else...
they are old enough to have initially been in PP and then supposedly were transferred over to P3...right??


ETA~figured out that some of the first people I checked had not ordered....now what??

edited again....there is NO WAY that only 3 of the 15 actually ordered! It look as if the infomation didn't come over when I transferred it from PP to P3...........calling tech support tomorrow!
 
Last edited:
I would go back and open PP if you haven't deleted it off your computer and try to look them up there. I wish I had a better answer for you, but I've given you all I would do myself before calling tech support (or ChefAnn!)
 
  • Thread starter
  • #7
now, I am trying to find the same info in PP.............I am in reports, and have looked at the customer list and contact follow-up....
 
chefmeg said:
when I look in "contacts" and select the cusotmer, "order history" comes up blank for all of them...even though I know these people have ordered!:cry:
Click to expand...
I found that not all orders show up in order history if they were before a certain time, like before P3. Is that what you're finding? If they ordered on the old PP, maybe it doesn't automatically get entered into P3's order history. I'm not sure.:confused:
 

Frequently Asked Questions

How can I identify which show a customer is associated with in Pampered Chef?

You can identify which show a customer is associated with by checking your Pampered Chef consultant portal. Navigate to the "Orders" section, where you can filter orders by date or show to find the specific customer and their corresponding show.

Is there a way to search for customers by show date?

Yes, in the consultant portal, you can use the search filters to narrow down customers by show date. This will help you locate customers who ordered during a specific show.

Can I access past shows to find customer information?

Absolutely! The consultant portal allows you to access past shows. You can view the details of each show, including customer names and their orders, making it easier to track down specific customers.

What if I can't remember the name of the show?

If you can't remember the name of the show, you can look through your show history in the consultant portal. You can sort by date or host name to jog your memory and find the show linked to the customer.

Are there any tools or reports that can help me track customer orders by show?

Yes, the Pampered Chef consultant portal offers various reporting tools that allow you to generate reports based on customer orders and shows. You can create custom reports to track orders by show, making it easier to manage your customer relationships.

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