Success! My First Outside Order on My Website!

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Discussion Overview

This thread centers around participants sharing their experiences and feelings regarding receiving outside orders through their personal websites. Participants express excitement, curiosity about order origins, and concerns about potential misdirected show orders.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares their excitement about receiving their first outside order but expresses concern over the lack of contact information.
  • Another participant mentions their experience in a rural area where their personal website (PWS) has been financially beneficial despite limited internet access.
  • Several users express hope that their orders are not misdirected show orders, sharing similar past experiences.
  • One participant discusses strategies for improving order clarity on their website, including using a news section to guide customers.
  • Another participant notes that they have adapted ideas from others in the community for their own website use.
  • One participant mentions that customers have the option to withhold their contact information when placing orders.
  • Several users express a desire for better tracking of website traffic and order origins.

Areas of Agreement / Disagreement

Views differ regarding the clarity of order placements and the effectiveness of strategies shared, with no clear consensus emerging on the best practices for managing outside orders.

Contextual Notes

Participants share personal experiences and strategies related to their individual websites, reflecting a variety of circumstances and outcomes.

Who May Find This Useful

Consultants looking to understand the dynamics of outside orders through personal websites may find the shared experiences and strategies relevant.

NMmommy
Messages
253
I got my first outside order on my website today. There is no contact info. :( I just want to know how they came across my site and I am also hoping it is not a show order that did not place it right!
 
I'm happy for you. Even in my rural area, where the vast majority don't have computers or internet, my PWS pays for itself.BTW, I hope it's not a misdirected show order, too. That happened to me recently. It's a real bummer.
 
  • Thread starter
  • #3
I am in the middle of nowwhere too. I was so excited to see it. I guess I will find out soon enough if it was misdirected.
 
Congrats! Can't wait til' folks can utilize my PWS for ordering (I haven't qualified yet but I'm getting there). They didn't leave contact information? Don't they have to list their contact information for orders (shipping, etc)?
 
Way to go Shannon, the longer you have it the more it will pay off. Just advertise it at your shows.....:)
 
  • Thread starter
  • #6
Well it was suppose to be a show order. LOL I found out last night when I went to talk about WHC products. :( The website has paid for itself at least two times now. Have a lot of shows orders placed on it.
 
Shannon,
Congrats on the order! One thing I do with my website, is put something on the news section in big capital letters saying "Click Here before placing an order" and then inside it details how to place an order and what to do if you're ordering with a show. I don't know if it helps or not, but I have never gotten an outside order that was meant to be a show order, so maybe. My links in my signature if you want to see what I mean.

Oh, and I should add, I got the idea from someone else on here, not sure who it was to give the credit to them though.
 
Great idea, Brittany. I hope you don't mind. I adapted what you had for my own uses.

BTW, if you truly would prefer that I hadn't done that, I'll be glad to write something of my own. Just let me know. It won't upset me in the least. What you had was just so good I simply helped myself.
 
IF they opted for you to receive their contact information you will get an email with it in it. But they have the option to NOT share their info. I had one this a while back. I did look and see when the order shipped where it was going to but when I saw the city and state I was more wondering who it was!! ha!

Congrats of the traffic....mine does not get much at all. I wish we had a counter on them to know how many "hits" we actually get.
 
When you check your commission statement it will list their name
 
raebates said:
Great idea, Brittany. I hope you don't mind. I adapted what you had for my own uses.

BTW, if you truly would prefer that I hadn't done that, I'll be glad to write something of my own. Just let me know. It won't upset me in the least. What you had was just so good I simply helped myself.

Of course I don't mind Rae! Trust me, I've gotten many of my ideas from this site, including many from you. Actually, what I have on my website I got from another thread awhile back. I don't remember who, but thanks to whoever it was!
 

Frequently Asked Questions

What should I do after receiving my first outside order on my website?

Congratulations on your first outside order! The first step is to confirm the order with the customer, thanking them for their purchase. Then, ensure that you process the order through your Pampered Chef website, checking that all details are correct before submitting it for fulfillment.

How do I track the status of my outside order?

You can track the status of your outside order by logging into your Pampered Chef consultant portal. Navigate to the 'Orders' section, where you can view the status of all orders, including shipping details and estimated delivery dates.

Can I personalize the thank-you message for my customer?

Absolutely! Personalizing your thank-you message can enhance customer experience and build rapport. You can send a handwritten note, an email, or even a message through social media, expressing your gratitude and inviting them to reach out if they have any questions about their order.

What if my customer has questions about their order?

If your customer has questions about their order, be sure to respond promptly and provide accurate information. You can refer them to the order confirmation email they received or check the order details in your consultant portal. If you’re unsure about something, don’t hesitate to reach out to Pampered Chef support for assistance.

How can I encourage more outside orders through my website?

To encourage more outside orders, promote your website through social media, email newsletters, and in-person events. Share engaging content, such as recipes or cooking tips, and highlight special promotions or new products. Building relationships with your customers and providing excellent service will also encourage repeat business.

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