Submitting a $1,200 Show: P3 Screen Blank Nightmare!

Click For Summary

Discussion Overview

The thread discusses experiences related to submitting a $1,200 show using the P3 system, particularly focusing on issues with credit card authorization delays and technical difficulties encountered during the submission process.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant experienced a blank screen while trying to submit a $1,200 show, leading to concerns about the submission process.
  • Several participants noted varying experiences with credit card authorization times, with some stating it typically takes only a minute or two, while others mentioned longer delays.
  • One participant, identifying as a consultant, shared that they had to uninstall and reinstall the P3 software due to submission issues, which was exacerbated by their slow internet connection.
  • Another participant mentioned a specific case where a customer's card was delayed due to a security breach, affecting the authorization process.
  • Some users indicated that the issue was not with the credit cards themselves but rather with the P3 program submitting to headquarters.
  • One participant expressed frustration about the timing of payment for the show, noting they would not receive the funds until a later date.
  • Another participant shared their experience of a manual update taking a significant amount of time but did not encounter major issues otherwise.

Areas of Agreement / Disagreement

Views differ regarding the typical duration for credit card authorization, with some participants reporting quick processing times while others experienced delays. No clear consensus emerges on the reliability of the P3 system during high-traffic periods.

Contextual Notes

Participants shared personal experiences related to technical issues with the P3 system and credit card processing, highlighting the variability in experiences based on individual circumstances.

Who May Find This Useful

Consultants who encounter similar technical issues with the P3 system or those interested in understanding the variability of credit card authorization times may find this discussion relevant.

straitfan
Gold Member
Messages
1,455
Trying to submit a $1,200 show....P3 screen (right side) kinda went blank. In show listing says "pending submission) There were a LOT of cc's........want to go to bed!!!
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatThe 6 shows that I've closed since 9/1 I've only seen like an extra minute being taken for the cc authorization. But, I've only had like 5 on each show. Did it finally go through?
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatNever had it take that long. I think the most cc's I've had was around 8 or 9.
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatI have a dial-up internet connection, and it's never taken that long. Then again, it's the end of the month, there may be a lot of traffic with submitting shows. I submitted 2 last night myself.
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatDid it ever go through?

I made a mistake on one show and submitted it 3 times in impatience. Then had to wait 24hrs to try again.
 
  • Thread starter
  • #6
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatNo it didn't go through. I was on the phone with tech support right up until midnight. Had to completely uninstall P3 and then re-download it. Only problem....I live in the boondocks and have dial-up. Came up that the download would take 9 hours and 14 minutes. :cry::cry::cry::cry::cry:


Took my laptop to work this am and downloaded it in about 30 seconds. Then the show went through, but of course I won't get paid for it 'til Nov. 22nd. (and it was a $1,200 show and I was REALLY counting on/ needing that money on the 8th.) Having a lot of frustrations lately. :yuck:

On a side note--has anyone ever had any luck getting the Pampered Chef credit card company to give an extension on the pmt. due date?
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatI had an customer's card delay the processing twice--come to find out both her card and her husbands were part of the big Aldi's breach of debit cards. This took a few minutes each time--I believe it put up a red dot vs. the check mark. A third card for her finally went though. I, personally, like the quick response on if a card has sufficient funds or not.
 
  • Thread starter
  • #8
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatThere was no issue with the cards at all, it was the program submitting to HO. The cards were all successfully authorized
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatMy last show took about 15 min to authorize also. It was over $1700, don't know if that makes a difference. I had to do a manual update on P3 and that took about 45 min. Never had any thouble, but glad I didn't have to completly uninstall the program.
 
Re: question...does it sometimes take a LONG time (like 25 min.) to get cc authorizatAww, that stinks.
 

Frequently Asked Questions

What does it mean when the P3 screen is blank during a $1,200 show submission?

A blank P3 screen during a show submission typically indicates a technical issue with the Pampered Chef system. This can happen due to various reasons, such as internet connectivity problems or server issues on Pampered Chef's end. It's important to check your internet connection and try refreshing the page or logging out and back in.

How can I troubleshoot the blank screen issue when submitting my show?

To troubleshoot the blank screen issue, first ensure that your internet connection is stable. Try clearing your browser's cache and cookies, or switch to a different browser. If the problem persists, consider restarting your device or checking for any updates to the Pampered Chef app. If none of these steps work, reach out to Pampered Chef support for further assistance.

Will I lose my show data if the P3 screen goes blank?

No, your show data should not be lost if the P3 screen goes blank. The information is typically saved in the system, but it’s always a good idea to keep a backup of your show details, such as guest orders and host information, just in case. If you experience issues, you can contact customer support to retrieve your data.

What should I do if I can't resolve the blank screen issue on my own?

If you're unable to resolve the blank screen issue on your own, it's best to contact Pampered Chef's customer support. They can provide specific guidance and may be able to troubleshoot the problem more effectively. Be sure to have details about your show and the issue ready to help them assist you more quickly.

Is there a way to prevent the P3 screen from going blank in the future?

While it's impossible to guarantee that the P3 screen won't go blank in the future, you can take some preventive measures. Ensure that your device and browser are updated, maintain a stable internet connection, and avoid submitting shows during peak hours when the system may be experiencing high traffic. Regularly saving your work can also help mitigate any potential issues.

Similar Pampered Chef Threads

  • babywings76
  • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
  • Kelly8
  • Business, Marketing and Customer Service
Replies
11
Views
3K
keynibear
  • Maragib
  • Business, Marketing and Customer Service
Replies
10
Views
2K
pampchefrhondab
  • kcmckay
  • Business, Marketing and Customer Service
Replies
4
Views
1K
AnaCash
  • smspamperedchef
  • Business, Marketing and Customer Service
Replies
16
Views
2K
smspamperedchef
  • elizabethfox
  • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
  • andiphant
  • Business, Marketing and Customer Service
Replies
4
Views
2K
andiphant
  • tashayoung
  • Business, Marketing and Customer Service
Replies
3
Views
2K
chefann
Replies
4
Views
2K
AnaCash
  • christy_c
  • Business, Marketing and Customer Service
Replies
9
Views
2K
pckrissy
Back
Top