Should I Deploy a Survey Through iContact?

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Discussion Overview

The thread discusses the use of iContact for deploying surveys, with participants sharing their experiences and considerations regarding survey deployment and email management.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant is considering deploying a survey through iContact and is unsure about sending it via email due to concerns about frequency.
  • Another participant, new to iContact, mentions the importance of ensuring surveys are only visible to newsletter subscribers and not publicly accessible.
  • One participant shares that they include surveys in their newsletters and have received good responses from readers.
  • Another participant notes that their survey questions are designed to avoid direct references to Pampered Chef, focusing instead on general cooking shows.
  • One participant inquires about handling email bounces when using iContact.
  • Another participant explains that iContact automatically unsubscribes users after a certain number of bounces and provides tips on checking bounce reasons.
  • One participant expresses gratitude for the information and mentions having a significant number of bounced emails to review.

Areas of Agreement / Disagreement

Views differ on the best practices for deploying surveys and managing email bounces, with no clear consensus emerging on the optimal approach.

Contextual Notes

Participants share personal experiences and considerations related to survey deployment and email management within the context of using iContact.

Who May Find This Useful

Consultants interested in utilizing iContact for surveys and managing email communications may find the shared experiences relevant.

NooraK
NooraK
Gold Member
Messages
5,854
Has anyone deployed a survey through iContact? I've been debating it today. I put together a survey with a few simple questions about what they like best about Cooking Shows etc. In playing around with the options, I found out I was able to post a link to the survey on my PWS. I'm just not sure if I should send it out by email as well. I send two newsletters per month, and I just sent one a week ago. I don't want people to think I'm bugging them...
 
I'm new to iContact and have not used the survey option yet. If you do, just pay attention that you are only making it visible to the people who have signed up for your newsletter & that you are not doing the "public" version where anyone can search iContact & find it. I'm sure HO would frown on the public surveys with all your business contact info. ;)
 
I include surveys in my newsletters .. and am starting to get a good response from the readers.
 
  • Thread starter
  • #4
The questions are worded so that it doesn't say anything about PC, just refers to shows etc. I tested the survey, and it did not show my contact information, but even if it did, it would only show my name, email etc. iContact doesn't have my PWS link or list me as PC affiliated.
 
For those who use I-contact how do you deal with "Bounces"??
 
  • Thread starter
  • #6
iContact will automatically unsubscribe someone after a cretain number of bounces. I'll check them, and I'll go back and make sure I didn't misspell something (which I've done). You can check the "Expand" box next to the drop down in your report, and it'll tell you the actual reason why it bounced. Sometimes it's an email the customer has disconnected, sometimes it's random error and it goes through the next time I send something out.
 
Thank you!!! I have about 80 that bounced back. I have printed and will see what needs to be deleted.
 

Frequently Asked Questions

What is iContact and how can it help with surveys?

iContact is an email marketing platform that allows businesses to create, send, and track email campaigns. It offers features for creating surveys, enabling you to gather feedback from your customers efficiently. By using iContact, you can easily reach your audience and analyze their responses to improve your offerings.

Why should I consider deploying a survey through iContact?

Deploying a survey through iContact can help you gather valuable insights from your customers, understand their preferences, and identify areas for improvement. It streamlines the process of collecting feedback and allows you to analyze the data in one centralized platform, making it easier to make informed decisions.

What types of surveys can I create using iContact?

With iContact, you can create various types of surveys, including customer satisfaction surveys, product feedback surveys, and market research surveys. The platform provides customizable templates and question types, allowing you to tailor your survey to meet your specific needs.

How can I ensure a high response rate for my survey?

To ensure a high response rate, consider sending your survey to a targeted audience, keeping it short and engaging, and offering incentives for completion. Additionally, promoting the survey through multiple channels, such as social media and newsletters, can help increase visibility and participation.

What should I do with the survey results?

Once you have collected the survey results, analyze the data to identify trends and insights. Use this information to make informed decisions about your products or services, address customer concerns, and improve overall satisfaction. Sharing the results with your team can also foster collaboration and drive positive changes within your organization.

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