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Discussion Overview

This thread centers around the recent updates to the Pampered Chef outlet, including new product arrivals and pricing. Participants share their personal experiences with the outlet, express excitement about specific products, and discuss concerns regarding the timing of discontinued items being available at discounted prices.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant notes that the outlet has new items, including various kitchen tools, and expresses intent to place an order.
  • Another participant shares their love for the cranberry scrapers, indicating they are popular among customers.
  • Several participants express frustration about discontinued items being available in the outlet shortly after leaving the catalog, suggesting a waiting period should be enforced.
  • One participant mentions they received complaints from customers who recently paid full price for items that are now discounted.
  • Another participant shares their success in generating outlet sales through email marketing, noting significant order amounts.
  • Some participants express excitement about the potential for increased sales due to the new outlet offerings.
  • One participant inquires about the existence of an outlet store in Canada, indicating interest in accessing it.

Areas of Agreement / Disagreement

Views differ regarding the timing of discontinued items being placed in the outlet. While some participants express agreement on the need for a waiting period, others focus on the excitement of new products and successful sales.

Contextual Notes

Participants share personal experiences and opinions based on their interactions with the outlet, highlighting the impact of product availability on their sales and customer relationships.

Who May Find This Useful

This discussion may be of interest to Pampered Chef consultants looking to understand the current outlet offerings and how they might affect their sales strategies.

Kodeysmom
Gold Member
Messages
650
Outlet has new stuff but lots of them are missing prices. Stuff looks good, will definitely be putting in an order.
Okay prices are on most of them now, some new additions:
all of the scrapers, steak knife set, colander set, hold n slice, lemon zester, serving tongs, small oval baker, and PAPER NAPKINS!!!!
 
Last edited:
OH NO THE OUTLET....my downfall!! LOL
 
and I LOVE the cranberry scrapers!!!!!!!!!!!!!
 
Thanks! LOL I had just placed an outlet order the other night, now this! argh! lol I love the steak knives, maybe hubby will say YES!
 
Oh NO!!!:eek:
 
ohhhhhh I am soooooo looking----
 
Omgosh! I will have to send out ANOTHER email! These are great things this time around. Hopefully it will help with the June SAT.
 
I am very upset that they are putting items that just left the book. I can just hear people: "I'll just wait and get it on the outlet". I think they should wait to put anything on the outlet for at least a year after it leaves the catalog.

I did email HO about this.
 
BethCooks4U said:
I am very upset that they are putting items that just left the book. I can just hear people: "I'll just wait and get it on the outlet". I think they should wait to put anything on the outlet for at least a year after it leaves the catalog.

I did email HO about this.
I totally thought that too! I had a customer complain that she had to pay full price for the cranberry retiring scrapers (she couldn't understand why- if they were being DC'd that they were not discounted!:eek: ) So if I sent out a mass email now, she'd definitely complain about just recently paying full price for them now!:yuck:
 
BethCooks4U said:
I am very upset that they are putting items that just left the book. I can just hear people: "I'll just wait and get it on the outlet". I think they should wait to put anything on the outlet for at least a year after it leaves the catalog.

I did email HO about this.

They haven't been gone a year yet have they? Aren't they still under warranty? That seems strange to me that they would put products on there that are still warrantied!
 
ChefBeckyD said:
They haven't been gone a year yet have they? Aren't they still under warranty? That seems strange to me that they would put products on there that are still warrantied!
Nope, they were DC'd this past fall!
 
Oh, that is not good. Don't think I'll promote the outlet this month. I was waiting to send my newsletter to see what was added. I agree, items should be at least a year old - if not older. Guess maybe HO has cleared out all the old stuff.

I think I'll also send an email complaining about this, who did you send it to?
 
The cranberry scrapers were just DC'd at the end of Feb. I know because my classic one walked away so I ordered another one on my sister's show, which was in Feb.
 
Yes, cranberry was just recently! I just called a past host who bought 2 of them and she is going to get the other two (she is a good friend too).
 
pamperedlinda said:
Oh, that is not good. Don't think I'll promote the outlet this month. I was waiting to send my newsletter to see what was added. I agree, items should be at least a year old - if not older. Guess maybe HO has cleared out all the old stuff.

I think I'll also send an email complaining about this, who did you send it to?
I just sent it to the solution center through CC. They will send it on to the right place.
 
I need to get to looking in the Outlet and send emails out to generate some business.

I do agree the items need to be older though. That will make customer want to wait to see if it will soon be in the Outlet to get stuff, especially higher priced things.
 
This is how I worded my e-mail:Wonderful news! The Outlet on my website has been updated for the month and it is the most incredible selection of products at even more incredible prices! All products are while supplies last so if you see something you like, shop now! For one of the first times, there are some RECENT discontinued items - the burgundy scrapers! So, if you haven't visited the outlet in a while, check it out!!! You could get some great deals for Father's Day, or Wedding or Shower Gifts, or Birthdays, or Graduations........It's FANTASTIC to save money!To get to the outlet:Go to my website: /jrs
Click on the ORDER PRODUCTS option in the LOWER left hand. Go to Option 2. The listing for the OUTLET is the bottom selection.See below for my monthly newsletter and some recipe tips. If you need anything else, please let me know!(I thought I'd still send a note and make it positive!!!!)
 
Has anyone made up a flyer for the outlet that I could use to send out to my customers?
 
chefdoughty said:
Has anyone made up a flyer for the outlet that I could use to send out to my customers?


I just started the same thread...(well started it an hour ago anyway)...

no takers...yet...
 
chefdoughty said:
Has anyone made up a flyer for the outlet that I could use to send out to my customers?

I just send out an email with a link to my website, and instructions for finding the outlet page.

By doing this, last month I had over $700 in outlet sales!
 
I just got an outlet order for $33.50 today! I know it's not much but it's something. Woo Hoo!
 
ChefBeckyD said:
I just send out an email with a link to my website, and instructions for finding the outlet page.

By doing this, last month I had over $700 in outlet sales!
NICE! Do you send it in your Newsletter or seperately?
 
Christ Follower said:
I just got an outlet order for $33.50 today! I know it's not much but it's something. Woo Hoo!


I got one for $20.50 today. I ws excited too. I rarely get online orders!

Here's to hoping we get more!!!:D
 
I am so excited about the outlet this time cause within the last month i have had quiet alot of people stating how they wished they could get the cranberry scrapers again so I have gotten 160.00 in orders so far today since I sent out my email about what was newly added.
 
OH... I just sent out an email. I am praying this will just send everyone rushign to my website and outlet! I hope all your contacts are rushing to each one of yours as well!
 
I got a whopping $4.75 order on outlet today! WOO! HOO! I shouldn't compain though. It's better than nothing. However, I think it's funny that she spent more on shipping it. Interesting.
 
ok, quick question, is there and outlet store in Canada and how do I access it?...is it in CC?
Cheers
 
Doh nevermind, found it in another thread..still need more coffee..doh
 
BethCooks4U said:
I am very upset that they are putting items that just left the book. I can just hear people: "I'll just wait and get it on the outlet". I think they should wait to put anything on the outlet for at least a year after it leaves the catalog.

I did email HO about this.

This was very disappointing since HO specifically told us when they were about to launch it..."items will be ones that have been discontinued for over 18 months." Wonder what happened there?
 
I am totally shocked how well people are liking all the new things they just put on there I have gotten over 300 in orders I am thinking I might have a good month I had one women order 3 of each of the scrapers and I know her and she called me and said she using them and vine towels for perfect wedding gifts she was glad to see different things on their and I have found out that more people have been paying more attention to my website then what i thought.
 

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