Hey all, just wanted you to know....
A while back the handle on my rolling case broke I think I had the problem of filling it too full which made it too heavy! Anyway, I called HO to see if it was warrantied; it has a one year warranty! So, they did say I needed to send mine in; I said wow how much will that cost? So then she offered to send a mailing label to me. Well, they never sent the label...but I just got my new rolling case from the man in brown yesterday! Woo-hoo And yes, I did learn my lesson...I won't be filling this one too full
Just wanted you all to know in case you have had the same problem!
A while back the handle on my rolling case broke I think I had the problem of filling it too full which made it too heavy! Anyway, I called HO to see if it was warrantied; it has a one year warranty! So, they did say I needed to send mine in; I said wow how much will that cost? So then she offered to send a mailing label to me. Well, they never sent the label...but I just got my new rolling case from the man in brown yesterday! Woo-hoo And yes, I did learn my lesson...I won't be filling this one too full
Just wanted you all to know in case you have had the same problem!