Review of the New Premium Tools?

  • Context: Director 
  • Thread starter Thread starter chefkathy
  • Start date Start date
Click For Summary

Discussion Overview

The thread discusses participants' experiences and opinions regarding the new Premium Tools offered by Pampered Chef, particularly focusing on the newsletter feature and its limitations.

Discussion Character

  • Opinion-based, Anecdotal, Technical explanation

Main Points Raised

  • One participant expresses a desire to see a copy of the team newsletter before making a commitment.
  • Several participants express dissatisfaction, stating that the tools are not worth it and highlight various bugs and limitations.
  • One participant mentions that while the tools make things look more professional, there are still issues to resolve.
  • Another participant shares their experience of not using the newsletter feature due to recognition issues, modifying a personal "Congratulations" message instead.
  • One participant notes that having only three news stories is insufficient for their needs.
  • Another participant wishes for the ability to select or deselect specific recipients for newsletters, citing an issue with an inactive team member receiving communications.
  • One participant shares a detailed experience regarding recognition within the Premium Tools, explaining how the system does not acknowledge certain recruits due to changes in their director status.
  • Another participant mentions the limitations of the tools and suggests that feedback should be sent to tech support for improvements.
  • One participant acknowledges the initial excitement about the tools but notes that bugs need to be addressed.

Areas of Agreement / Disagreement

Views differ among participants, with many expressing dissatisfaction and highlighting various limitations of the Premium Tools, while others acknowledge potential improvements.

Contextual Notes

Participants share personal experiences with the Premium Tools, focusing on the newsletter feature and its impact on communication and recognition within their teams.

Who May Find This Useful

Consultants interested in understanding the experiences of others regarding the new Premium Tools and their functionalities may find this discussion relevant.

C
chefkathy
How do you like it? I would love to see a copy of the team newsletter before I commit. Can someone forward one to me?

jenningsdeb at gmail dot com
 
Not. Worth. It.
 
yeah, i'm not too keen. It does make things look more professional BUT it has some bugs to work out. I'll send you mine.....
 
I'm not renewing unless they make some major changes.
 
  • Thread starter
  • #5
Not impressed. :(
 
I don't use the newsletter feature because I can't get my recognition to work. Maybe because I'm a TL now? Either way, I send myself a "Congratulations" one each week and modify it... then forward it to the team so it only goes to active consultants.
 
I don't like that you can have only 3 news stories. Maybe I send way too much but 3 is definitely not enough.
 
One thing I wish they would change is being able to select and/or deselect specific people. I have an inactive on my team that still gets my newsletters via permium tools even though he has asked not to be contacted. I can't do anything about it!
 
Not impressed. I won't renew unless it changes for the better.
 
I have only sent out one letter (not that I am great at this anyway!) but it is just "ok" for me. I like how it automatically spits out the numbers however, I would only count someone's show average if they did at least 2 parties, but I know this is how the reports are made so that one catagory is my own hang up.

I don't like that they blend in the director along with everyone else. I think that they should have a separate catagory that is designated..."your director's stats". I don't include my stats anymore.

Here is a situation that I was not aware of.
I was recruited by "J". "J" was not a director but "F" was our director.
"J" resigned.
Eventually "F" resigned. So now "W" is my director.

When "W" did her newsletters in the past, I was considered in her first line so I was included in the stats. The Premium only will recognize personal recruits and no one else that has been passed onto you. So someone like myself (which there are literally thousands of people in this situation) are not recognized as a first line (or generation) by this system because my original recruiter is no longer in the company. People in this situation are now considered part of the overall downline.

It makes no difference to me, but I am ever mindful of this in my own organization. Others that you are trying to grow into a team need this recognition and do not get it under the "premium" tools.

Now that I have learned how to do a PDF file, I may just go back to doing my own. My biggest pain was printing it and getting it out to everyone.
 
  • Thread starter
  • #11
Wow, lots of limitations. Have you guys sent these requests in to tech support? I think this is a great idea, but it sounds like several improvements need to be made.
 
Yea, when it was announced it looked fabulous!! Of course there are bugs, but hopefully they are working them out. Deb is right though you should let Tech support know about your dissatisfaction.
 

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