PamperedinAvon
- 37
Quick Tips for Paying Guests: Check vs On Account Payment Confusion
- Thread starter PamperedinAvon
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Discussion Overview
The thread discusses the process of entering payments from guests for shows, specifically focusing on the confusion between using checks and "on account" payments. Participants share their experiences and seek clarification on how to properly record these transactions.
Discussion Character
- Exploratory
- Opinion-based
- Anecdotal
Main Points Raised
- One participant expresses confusion about whether to enter a payment as a check or "on account" when guests pay with a check.
- Another participant clarifies that if a guest pays by check, it should be entered as a check along with the check number, noting that "on account" refers to a payment plan or IOU situation.
- A participant questions whether Pampered Chef will automatically charge their debit card for the remaining balance after customer payments.
- One participant explains the steps to ensure the correct amount is deducted from their checking account and mentions the importance of checking for any discrepancies before closing a show.
- Another participant notes that Pampered Chef allows a five-day window before withdrawing the total amount, giving time for checks and cash to clear.
- One participant shares their positive experience, stating that once the process is understood, it works smoothly.
- A participant expresses gratitude for the quick responses they received, which helped them successfully enter their shows.
Areas of Agreement / Disagreement
Views differ on the understanding of payment entry processes, with some participants providing clarification while others seek further information. No clear consensus emerges on the best approach to handling these payments.
Contextual Notes
Participants are sharing personal experiences related to entering payments for shows, reflecting varying levels of familiarity with the process.
Who May Find This Useful
Consultants who are new to entering payments or those seeking clarification on the payment process may find this discussion helpful.
PamperedinAvon
- 37
PC_CPR
- 264
Well, first you have to tell them to take it out of your checking account! Go to the Payment tab at the top of the screen. Then you'll see that it's calculated the total amount in cash and checks. That's the amount you have to have in your PC checking account. Click on the TPC Debit box under the Consultant tab in the payment area.When you go to close a show, you can go to the Finish tab and it will tell you if you've done something wrong (like the amounts not matching for example).Hope this helps!
PamperedinAvon
- 37
Frequently Asked Questions
What is the difference between Check and On Account payments in Pampered Chef?
Check payments are direct payments made by guests using a personal or business check at the time of the order. On Account payments, however, allow guests to place an order without immediate payment, with the understanding that they will settle the balance later, typically through a credit card or other payment method.
How can I clarify payment options to my guests?
To avoid confusion, clearly explain both payment options during your presentation. Use visual aids or handouts that outline the differences between Check and On Account payments, and encourage guests to ask questions if they are unsure about their options.
What should I do if a guest is confused about their payment method?
If a guest expresses confusion, take the time to walk them through the payment process. Ask them if they prefer to pay by check or if they would like to use the On Account option, and explain the implications of each choice to ensure they feel comfortable with their decision.
Can guests switch their payment method after placing an order?
Generally, guests can switch their payment method if they notify you before the order is processed. However, once the order is submitted, changes may not be possible. It's best to confirm their payment method before finalizing the order to avoid complications.
What should I do if a check bounces?
If a check bounces, contact the guest to inform them of the issue and discuss alternative payment options. It's essential to handle the situation professionally and provide them with a clear path to resolve the payment, such as accepting a credit card or cash.
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