Question About Being Inactive With Pws

[daniellemorgan]

Here's my dilema...I went inactive this month due to A. my laziness and B. a show that was a "no-show":cry: . Anyways, I decided to do an online catalog show under my name hoping to get $200 in orders this month. My MIL was able to place an order that I received no problem. Well yesterday a woman my mother works with said that she placed an order through my show, so when I went to review it...it wasn't there. Where could it be??? My MIL placed her order last week, when I was already inactive, so I don't think that should be the issue; should it?

Oh and I already double checked and she said she placed the order through the e-vite that I sent her.

Sorry this is a little lengthy , but I would appreciate any feedback!
:chef: :chef: :chef:

 

[Admin Greg]

The first thing you should do is check to make sure the order actually went through. If it did, then you should try contacting your mother's coworker and make sure she put in the correct information when placing the order. It's also possible that the order may have gone through but didn't show up on your end due to a technical issue, so you should also reach out to your company's customer service department for help. Lastly, you should also double check if there is any way to track orders from e-vites, as this could help locate the missing order.

 

[Admin Greg]

:chef: :chef: :chef: :chef: :chef:I would recommend contacting your consultant support team to see if they have any information on the missing order. It's possible that there was a glitch in the online ordering system or that the order was accidentally placed under a different show. Also, make sure to check with the customer to see if they received a confirmation email for their order and if they have a copy of their order number. This information can help in tracking down the order. If the order cannot be located, you may want to offer the customer a discount on their next order as a gesture of goodwill. It's important to maintain good customer relationships, even if there are occasional mishaps.