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Pampered Chef: Problems with Tele classes?

  1. Hi,

    HELP! I live on the west coast and thought it would be easier to do the pre-recorded teleclasses. I downloaded the player, but was unable to get the classes to play and received an error message.Don't recall the error now :( . I wrote to Home Office Technical and the only thing I kept getting told was to download the player. I told them I had already downloaded the player and after 3 tries by email I gave up especially when I wondered if they are even reading what I am telling them. It's difficult for me to call during the day as I work full-time, but I may try calling before I go to work in the mornings. I'm pretty sure it isn't my computer as I have a Pentium 4 with Windows XP. Has anyone else had any problems with the pre-recorded classes? Any suggestions on something I may be doing wrong? I'm not as computer literate as some, but I know most of the basics so who knows! :confused:

    Last edited: Jul 13, 2005
    Jul 13, 2005
  2. gbirkes

    gbirkes Novice Member

    You have to download the player and each class individually. Make sure you know where you save each class on the computer. Once you have downloaded the ilink player you have to run the executable install file. It should show up on your desktop as ilinkplayer.exe or something like that. After you run the inlink install you should be able to go into the start menu--> then programs --> then ilink 7.7. Click on ilink 7.7 and a the player should pop up.
    Once the player is open click on File--> Open
    A window will open and you have to know where you saved the files on your computer in order to play them. I saved mine in a Pampered Chef folder on my desktop so in order to open them I have to do the following.
    1. Click on "look in" at the top and select "desktop"
    2. Double click the "pampered chef" folder
    3. click on any of the teleclass files I have saved
    4. click open
    5. the window disappears, hit the play button on the ilink player.
    Jul 13, 2005
  3. Thanks!

    Hi Gretchen,

    Thanks for the input. I will have to try this tonight when I get home. Wish me luck! :)
    Jul 13, 2005
  4. gbirkes

    gbirkes Novice Member

    You're welcome. Let me know if you get it to work or not.
    Jul 13, 2005
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