- Oct 18, 2005
I’ve been noticing that whenever someone places an order for a show through my website using the direct shipping rate that they are changed the old direct shipping rate and not the new one. This has happened to me every single time someone uses the direct shipping rate which is basically all the time since that’s the only way we’re allowed to have the products shipped to our customers here. I'm paying the difference out of my own pocket because it’s only a few cents but it’s really starting to add up now. I don’t want to ask the customer to pitch in more money because of Pampered Chef’s mistakes. I don’t think it’s really fair to them. I am currently emailing customer service about this but they, for some odd reason, think it has something to do with my computer. I don’t see how my computer has anything to do with the shipping rate that comes up on someone else’s computer screen. I'm not an expert or anything but I'm pretty sure this is on Pampered Chef’s end. I'm sure they’ll get it straightened out sooner or later (hopefully sooner) but I was just wondering if anyone else had this problem.