Have you experienced difficulties tracking your shipments with UPS recently?

[siderits]

Has anyone else had the problem of not being able to track the shipment of an order? The last few shows I've had I haven't been able to track the shipment via the UPS site (through link in e-mail I receive or through CC). UPS site says "could not locate shipment details." I get this message all the way through the day it arrives.

Tanya

 

[tlennhoff]

Yep, I've had the same problem. I've taken to calling PC to find out what is going on when I've had that problem.

 

[Ginger428]

Yep, I've had the same problem. I've taken to calling PC to find out what is going on when I've had that problem.

If you're talking about shipment status on CC, thats all it says ...but if I click on the tracking # it gives where the package is. It is never up to date, but at least we can get a general idea..

 

[letscook04]

I've had the same problem. I wonder if we have to call UPS too?

 

[AnaCash]

, I'm sorry to hear that you've been having trouble tracking your shipments lately. I understand how frustrating that can be, especially when you're trying to keep your customers updated on their orders. Have you tried contacting UPS directly to see if they can provide any insight or assistance? It's possible that there may be an issue with the tracking number or that the package is still in transit. If you continue to experience problems, please don't hesitate to reach out to our team for additional support. We want to make sure your orders are delivered smoothly and on time. Thank you for bringing this to our attention.