PP3 & Guest Special: Troubleshooting $0.00 Stone Entry and Manual Updates

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Discussion Overview

The thread discusses issues related to entering guest specials in the PP3 system, particularly concerning a $0.00 entry for a stone that should have a price. Participants share their experiences with the new system and express concerns about its functionality and glitches.

Discussion Character

  • Exploratory
  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions difficulty entering a guest special price in PP3, which appears as $0.00 instead of the expected amount.
  • Another participant expresses hesitation about downloading PP3, suggesting it may not be beneficial.
  • One participant shares that while they have downloaded PP3, they advise against submitting shows from it due to potential data loss.
  • A participant, identifying as a consultant, relays feedback from their director about numerous glitches in PP3 and suggests waiting to use it until after a busy promotional period.
  • Another participant found the update feature in PP3 but still encountered issues with guest special pricing and plans to contact HO for assistance.

Areas of Agreement / Disagreement

Views differ regarding the usability of PP3, with some participants expressing frustration over its glitches and others noting they still find it useful despite the challenges.

Contextual Notes

Participants are sharing personal experiences with the transition to PP3 and its impact on their show submissions, particularly during a promotional period.

Who May Find This Useful

Consultants navigating the transition to PP3 and experiencing similar issues with guest special entries may find this discussion relevant.

pcheframsey
pcheframsey
Messages
229
I'm trying to enter a show through PP3, but when I enter the # for one of the stones on the guest special, it comes up as $0.00. It should be $15.20 (med. round stone). With the old PP, we could update anytime we wanted and it would automatically download the monthly host and guest specials. Apparently PP# doesn't do that. Any suggestions?

Thanks!
 
Wow - Is started downloading P3 - Maybe I shouldn't have
 
Kathytnt said:
Wow - Is started downloading P3 - Maybe I shouldn't have
Click to expand...

You can download it and play around in it...and import your data... just don't submit a show from it! (Once you submit a show from it, there is no going back...you will lose that show's data if you go back to 16.0 to enter more shows)
 
My director who is an ED, emailed us and told up that she had been "testing" P3 for the last few months and found way to many glitches with it. She recommended that we didn't even mess with it until after February's double points month...that way we wouldn't be stressed and HO would have time to work some of the glitches out.
 
  • Thread starter
  • #5
I found where to download updates (go to "Help" and click on "check for updates") but it still didn't attach a price to the guest special. I think I'm going to email HO about it and see what they say. For now I'll just submit the show from the old PP and just keep the PP3 updated too. It's double the work, but I really like PP3 otherwise.
 

Frequently Asked Questions

What is the PP3 & Guest Special?

The PP3 & Guest Special refers to a promotional event or program offered by Pampered Chef that allows guests to take advantage of special pricing or offers on selected products. It often includes exclusive deals for hosts and their guests during a specific time period.

Why am I seeing a $0.00 entry for my stone?

A $0.00 entry for your stone may indicate that there was an issue with the order processing or that the item was incorrectly entered into the system. It's important to verify the details of the order and ensure that all items are correctly accounted for in the system.

How can I troubleshoot the $0.00 stone entry?

To troubleshoot a $0.00 stone entry, first, check the order details for any discrepancies. Ensure that the stone is correctly listed and that all necessary information has been entered. If the issue persists, consider reaching out to Pampered Chef support for assistance in resolving the problem.

What manual updates might be needed for the PP3 & Guest Special?

Manual updates may be required if there are discrepancies in pricing, product availability, or if specific promotions need to be applied to an order. It's essential to review the order details and make any necessary adjustments to ensure that guests receive the correct pricing and offers.

Who should I contact for further assistance with PP3 & Guest Special issues?

If you encounter issues with the PP3 & Guest Special, it's best to contact Pampered Chef customer support or your direct sales leader. They can provide guidance and help resolve any problems related to orders, promotions, or system entries.

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