Anyone have any Professional Cookware that they have recently returned? I have a customer that has a 10" skillet that the coating is peeling. When I phoned the adjustment in, HO advised that they are now charging to upgrade to the Executive Cookware. Anyone else have this issue and what are your thoughts on this? I have been with PC for over 9 years and have never experienced this kind of service (or in my opinion, lack of it!). Your thoughts please!