P3 Thank You Letter: You Rec'd Amount ?

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Discussion Overview

This thread discusses discrepancies in the total merchandise value reported in Thank You letters generated by the P3 system for Pampered Chef hosts. Participants share their experiences with the calculations and express confusion over the reported amounts compared to their own calculations.

Discussion Character

  • Exploratory
  • Opinion-based
  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses concern that the reported total of $308.60 in a Thank You letter does not match their calculations, which come to $242.
  • Another participant mentions that the total includes shipping and tax, but still finds the reported amount inaccurate.
  • Several users note that the program may be incorrectly calculating totals by including all products without discounts and free items.
  • One participant identifies a potential issue with the software, suggesting it might be doubling the retail value of host specials.
  • Another participant shares their experience of noticing similar discrepancies and manually correcting the totals on their letters.
  • Some participants suggest contacting tech support for clarification, while others express hesitation about whether it is necessary.
  • One participant emphasizes the importance of accuracy in the information provided to hosts to avoid misleading them.

Areas of Agreement / Disagreement

Views differ among participants regarding the accuracy of the totals reported in the Thank You letters, with some expressing confusion and others identifying potential software issues. No clear consensus emerges on the best course of action.

Contextual Notes

Participants are discussing their personal experiences with the P3 system and the calculations involved in generating Thank You letters for hosts. The thread reflects a shared concern about the accuracy of reported merchandise values.

Who May Find This Useful

Consultants using the P3 system who generate Thank You letters for hosts may find this discussion relevant, particularly those experiencing similar discrepancies in reported totals.

kam
kam
Staff member
Messages
3,655
Help! When I produce the Thank You letter from P3 and it states at the bottom:

I know you are going to enjoy the products that you earned from our host program. You received $308.60 worth of merchandise for $53.91 - and that’s a $254.69 savings. I’m so happy for you! Thanks again.

I think the rec'd total is wrong!

My host ordered the
Mandoline ($59) at 60% off
Microplane (26.50) and Salad Chopper (25.00) as half price
and $116.75 products using $115 of her FPV
plus the $14.75 CB for Free

I do not see how this adds up to $308 worth of products. What am I missing about how this is calculated??? The $53.91 is right, but not the $308.60

I come up with $242. Even w/tax it is only 256.

My next host thank you letter is stating $1024 for $194. And that is completely wrong!
 
I'm not sure.
 
Are you adding the amount without the discounts?
 
I know you do need to include s/h & tax. Plus, there free sprinkle if she got that, but doesn't look like she had $60??
 
Yes, they include shipping and tax on the "received" total.
 
  • Thread starter
  • #6
With tax it is at $256 and adding shipping only gets the total to just above $260. Nowhere near the $308.

Here's the one for my next show:

You received $1,024.63 worth of merchandise for $194.18 - and that’s a $830.45 savings. I’m so happy for you! Thanks again.

7-piece set Exec (375) at 60% off
MicroPlane (26.50) half
Can Opener (17.50) half
Rice Cooker (22.00) half
Had $140.00 in FPV (and only went .25 over)
Free CB (14.75)
Free Sprinkle (6.50)
Tax (10.99)
Shipping (4.25)

The $194.18 is right, but I am only coming up with $617.74 as what she got.

This is driving me crazy.
 
Not for sure, maybe a call to Tech Support will help out! Maybe they are having issues on their end.
 
  • Thread starter
  • #8
I didn't want to call if I was being silly and missing something obvious!! But I think I will try to give them a call tomorrow.

And I tried this on both my computers with P3 and I have run the updates...Same result on both.
 
Is the program possibly picking up all the guests sprinkles?
 
What about the shipping to ship an order for $242.00? One of the host perks - free shipping.
 
That was my thought. Maybe it's figuring shipping as though it were an individual order.
 
Mine is doing this also. As far as I can figure it is adding up all the product from the whole show (total product without discounts, free guest items, and adding shipping for the host). I am going to call tech support.
 
I have never double checked this. I wouldn't worry about it people! Spend time making customer care calls, not calling tech support!Income producing activities only!
 
DebbieJ said:
I have never double checked this. I wouldn't worry about it people! Spend time making customer care calls, not calling tech support!

Income producing activities only!
Click to expand...

I understand what you mean, however, if it's a glitch in the software, then Tech Support might need to be made aware of it. I'm always careful of what information I give out to hosts and guests and I wouldn't want them to be mislead or think that I'm falsifying things to make it seem like they are getting more of a deal than they really are. It's just being thorough.

I would probably not waste my time on hold though. I'd probably just send an e-mail to them about it, and take off that info on the host Thank you letter just so no one is confused.
 
  • Thread starter
  • #15
DebbieJ said:
I have never double checked this. I wouldn't worry about it people! Spend time making customer care calls, not calling tech support!

Income producing activities only!
Click to expand...

I'm sorry, I disagree. I don't normally check this either, but I almost sent a letter to a host stating that she rec'd over $1000 worth of merchandise and it was really around $600. I agree with babywings that it might look like I am falsifying things to make it look good.

The one that was a difference of $40, the host probably won't notice (the letter went out last week and I was only checking that show to make sure I was adding things properly), but this show, I thought was a pretty big difference.

I am not wasting my time on hold. I cannot call from work and chances are I won't want to call tech supprt right now with the fact that they are probably dealing with PP to P3 questions.

But, I wanted to merely find out if I was adding wrong and what I might have missed adding into the total.

And, you would be surprised at what a host might look at and check. They do not know that these letters are computer generated.
 
kam said:
I didn't want to call if I was being silly and missing something obvious!! But I think I will try to give them a call tomorrow.
Click to expand...

Let us know what you find out. I finally made the switch to P3 and I use this particular information in my monthly newsletter. . .I want to be sure I'm not telling tall tales to all my customers. :o
 
kam said:
Help! When I produce the Thank You letter from P3 and it states at the bottom:

I know you are going to enjoy the products that you earned from our host program. You received $308.60 worth of merchandise for $53.91 - and that’s a $254.69 savings. I’m so happy for you! Thanks again.

I think the rec'd total is wrong!

My host ordered the
Mandoline ($59) at 60% off
Microplane (26.50) and Salad Chopper (25.00) as half price
and $116.75 products using $115 of her FPV
plus the $14.75 CB for Free

I do not see how this adds up to $308 worth of products. What am I missing about how this is calculated??? The $53.91 is right, but not the $308.60

I come up with $242. Even w/tax it is only 256.

My next host thank you letter is stating $1024 for $194. And that is completely wrong!
Click to expand...

Did she order any products other using the discount? If not, I'd DEFINITELY at least e-mail tech support to let them know there's a problem with their formula...then manually fix the letter (what they would have paid as a guest vs. what they paid as a host). HTH
 
when you calculated the tax, did you calculate the items at the full prices? or at the discounted prices? and don't forget the items she earned for free, that should be included too
 
This has been happening to me also Anyone find out anything yet????
 
  • Thread starter
  • #20
troggt said:
when you calculated the tax, did you calculate the items at the full prices? or at the discounted prices? and don't forget the items she earned for free, that should be included too
Click to expand...

The amount paid (the discounted amount is right), but when I add up the full value of what was ordered, it does not add up.
 
I noticed it on my last show too. It has never been off before so I just changed it on my letter to reflect the right amount.
 
I noticed this too and called tech support about it. They researched it and said that the problem is with February shows. The program is doubling the retail value of the 60% host special. They are working on a fix, in the meantime we will need to correct the totals manually (if we want to).
 
Glad to hear that Linda! Sometimes HO doesn't know there is a problem unless we tell them so.
 
  • Thread starter
  • #24
pamperedlinda said:
I noticed this too and called tech support about it. They researched it and said that the problem is with February shows. The program is doubling the retail value of the 60% host special. They are working on a fix, in the meantime we will need to correct the totals manually (if we want to).
Click to expand...

Thank you for calling and reporting back! I couldn't call last night and was trying to figure out if I'd have time to call tonight.

And the explanation makes sense. This past show I was about $400 off and the host had purchased the 7-p Exec set that is $375. With tax, that is almost $400. So now I know exactly what to deduct from the total (instead of trying to add it all up I can just subtract the one item).

Thanks!!!
 
Thank you for the update!
 
Thanks for the update. I was thinking some of the total was from tax on the entire VALUE of ALL the products...not just the tax on the discounted price. This makes more sense now though.
 
It's the price before the savings. I didn't total up your list (dont' have time right now).
 

Frequently Asked Questions

What is the P3 Thank You Letter?

The P3 Thank You Letter is a communication tool used by Pampered Chef consultants to express gratitude to their customers for their orders or contributions. It serves to strengthen the relationship between the consultant and the customer, encouraging future interactions and sales.

How do I personalize my P3 Thank You Letter?

To personalize your P3 Thank You Letter, include the customer's name, mention specific products they purchased, and express genuine appreciation for their support. You can also add a personal touch by sharing a cooking tip or recipe related to their purchase.

What should I include in the P3 Thank You Letter?

In your P3 Thank You Letter, include a heartfelt thank you, details about the order, any relevant promotions or upcoming events, and an invitation for future engagement. You may also want to include your contact information and social media links for easy access.

How can the P3 Thank You Letter benefit my sales?

The P3 Thank You Letter can enhance customer loyalty, leading to repeat business and referrals. By showing appreciation, you create a positive impression that encourages customers to return and consider you for future purchases or parties.

Is there a specific format I should follow for the P3 Thank You Letter?

While there is no strict format for the P3 Thank You Letter, it should be clear and concise. Start with a greeting, followed by your thank you message, details about their order, and a closing statement. Ensure it is visually appealing and easy to read, whether sent digitally or in print.

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