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jenniferlynne said:I think we all have a fear of the phone in the beginning. I promise you, the more you do it, the easier it gets. That is one great thing about Pampered Chef. It's easier to get a yes than any other direct sales company. Believe me, I've tried a few others.
To get over my fear I had to just tell myself, either pick up the phone and get busy, or just forget this whole thing and go out and get a job That was enough to motivate me!
One tip is to make a script or outline of what you want to say before making the call. This will help you feel more prepared and confident. You can also practice with a friend or family member before making important calls.
Take a few deep breaths and remind yourself that making calls is a normal part of your job. You can also try listening to calming music or doing a quick mindfulness exercise to help ease your nerves.
Remember that rejection is not personal and is a normal part of any sales job. Stay calm and professional, and focus on finding a solution or alternative for the customer. If necessary, you can also take a break and come back to the call later.
It's normal to forget things during a call, especially if you're feeling nervous. Keep a reference sheet or notes nearby and refer to them if needed. You can also ask the customer to repeat their question or request while you gather your thoughts.
Practice makes perfect! The more calls you make, the more comfortable and confident you will become. You can also ask for feedback from your colleagues or supervisor, and make note of any areas you can improve on. Remember to be patient with yourself and celebrate small victories along the way.