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Pampered Chef: Outlet Question

  1. wadesgirl

    wadesgirl Legend Member Gold Member

    I have a customer who emailed me an order that included something on the outlet. If I try to place it for her it basically brings up my information through CC. Will I still get commission on this? Why don't they just do it themselves?

    Another thing, it doesn't list it online but I thought there was a limit of 10 of one item per outlet order? She's asking for 12 bar boards with knives.
    Sep 17, 2009
  2. BlessedWifeMommy

    BlessedWifeMommy Veteran Member

    If you wait awhile it will time you out, and you can order under her name, just don't sign in as a consultant.

    I know that we have a 10 per item limit, but I'm not sure about customers.
  3. Grandmarita

    Grandmarita Advanced Member Gold Member

    One time my sister wanted to order 15 items of the same product, and she was only able to order 10 on her first order. Technically, she could have entered a second order
    for the remaining five, but did not want to pay the shipping on both orders. So, we all
    lost out on that limitation. That item was on the Outlet for at least a month after that,
    so they did not seem to be in great demand.
    Sep 17, 2009
  4. wadesgirl

    wadesgirl Legend Member Gold Member

    It never "times" out. As soon as I hit the Proceed to Checkout button it takes me directly to the consultant log in page.
    Sep 18, 2009
  5. Sheila

    Sheila Legend Member Gold Member

    Are you using Internet Explorer or Firefox?

    To clear out your cookie that's causing the interference in IE:
    • Tools
    • Internet Options
    • (under Browsing History)Settings
    • View Files
    • Find the one that says: cookies:...@pamperedchef... and delete it

    That should fix the cookie problem.

    In Firefox:
    Ctrl+Shft+P - starts up a private browser, you should be able to do what you want there.

    If not, Ctrl+Shft+Delete will clear your recent history & might resolve the problem for you.
    Sep 18, 2009
  6. elizabethfox

    elizabethfox Advanced Member Gold Member

    There should be an option to log in as a customer at the bottom of the screen. If that doesn't work maybe try opening in a different brower?
    Sep 18, 2009
  7. wadesgirl

    wadesgirl Legend Member Gold Member

    So if I log in as a customer, I'd have to make her a name and password right?
    Sep 18, 2009
  8. crystalscookingnow

    crystalscookingnow Senior Member Gold Member

    Go ahead & log in as you. You can then enter a new shipping address & you'll get credit for the order properly.
  9. Intrepid_Chef

    Intrepid_Chef Legend Member Silver Member

    I've made up accounts for customers who had no e-mail and were shipping to me. That is what junk e-mail accounts are for!
    Sep 18, 2009
  10. kdangel518

    kdangel518 Advanced Member Gold Member

    I just ordered about $99 in outlet stuff for holiday gifts and host gifts :)

    Oh yes, and a cranberry mix n scraper and additional turquoise microfiber towel for myself! LOVE IT!! :) :)
    Sep 18, 2009
  11. pcchefjane

    pcchefjane Senior Member Gold Member

    You have to go all the way to the bottom of the page to "Log In" as not you. My DD has an account just for my Outlet orders! :) I usually try to combine all the Outlet orders I get then prorate the shipping out to everyone... That way, they order more. Yes there is a limit on the items of 10 each. I needed to order 40 My Safe Cutters and I had to submit 4 orders, but I divided the rest of the orders I had that particular month so that the "shipping cost" was spread around.
    Sep 18, 2009
  12. wadesgirl

    wadesgirl Legend Member Gold Member

    To the bottom of what page?
    Sep 18, 2009
  13. kdangel518

    kdangel518 Advanced Member Gold Member

    I did it as me, it's not a problem if you log in as yourself! Again, it will still go towards your commissionable sales- it will already have your address set up. Just log in as yourself!!
    Sep 18, 2009
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