lkprescott
Silver Member
- 1,236
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fruit76loop said:My orders have been much slower this month (January that is) compared to the last couple. I think we got spoiled with the fast turn around for the holidays!
buzz26 said:My shows are the same. i called last night to make sure they weren't on hold. She said they are behind due to end of month orders.
wadesgirl said:Towards the end of the month/beginning of the month is always slow, people are always trying to get orders in at the last minute. If you submitted it Sunday, that's only three business days, give them some time. If you look at the top of the shipping page it will tell you what da they are currently working on. That's why HO as always asked us not to wait until the last of the month if we can.
buzz26 said:My shows are the same. i called last night to make sure they weren't on hold. She said they are behind due to end of month orders.
lkprescott said:Thanks for the tip! I never noticed the what day they were working on part before.
I guess I just got spoiled with the last few shipments I had. One was received by HO mid-Jan, shipped out and received by host in 3 biz days, so this had me concerned.
whiteyteresa said:I submitted a show On January 31st
a sample order (new s/s stuff) of February 1st
a supply order on February 2
an outlet order (for that crock pot and a few other things) on February 4
ALL are showing received - I thought it was because of the end of the month thing and the consultant incentive
:chef:
At Pampered Chef, we strive to provide timely delivery of our products. However, due to high demand and potential delays in shipping, your order may still show as "Received" even after it has been processed and shipped. Rest assured that your order is on its way and you can track its progress through your order confirmation email.
Once your order has been processed, it usually takes 1-3 business days for it to show as "Shipped". During peak seasons or high-demand periods, this may take slightly longer. However, you can always track the status of your order through your confirmation email or by logging into your Pampered Chef account.
If your order is still showing as "Received", it means that it has not yet been shipped. In most cases, you can cancel your order by contacting our customer service team. However, if your order has already been processed and shipped, it cannot be canceled.
Yes, you will receive a tracking number via email once your order has been shipped. This will allow you to track the progress of your order and estimate its delivery date. Please note that it may take up to 24 hours for the tracking information to be updated.
In most cases, there is no need for concern if your order is still showing as "Received" after a week. However, if you have not received a tracking number or any updates on your order, please contact our customer service team for further assistance.