Online Ordering Help: Troubleshooting for Hosts | Set Up a Successful Show

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Discussion Overview

This thread discusses troubleshooting issues related to online ordering for hosts using personal websites. Participants share their experiences and clarify steps necessary for setting up shows and managing orders.

Discussion Character

  • Anecdotal
  • Technical explanation

Main Points Raised

  • One participant expresses confusion about needing to set up a show on their calendar to be recognized as a host.
  • Another participant explains the necessity of using the personal website assistant to set up a show and list themselves as the host.
  • One participant seeks confirmation on whether customers can order and have items shipped directly to them.
  • Several participants mention that customers would incur extra charges for direct shipping, while standard orders would ship to the host.
  • Another participant notes the importance of entering information into the system to manage shipping and receive order notifications.

Areas of Agreement / Disagreement

Views differ on the specific steps required for setting up a show and managing orders, with no clear consensus on the process.

Contextual Notes

Participants share personal experiences related to setting up online shows and the ordering process, reflecting their understanding of the system.

Who May Find This Useful

Consultants looking for guidance on troubleshooting online ordering and setting up shows may find this discussion relevant.

rsmpta
rsmpta
Messages
72
I just set up my website and was going to host a show with me as the host....(specials baby)....but when i got to my site and enter my name it keep saying "please enter valid name"

I'm sure not gonig to send out my mass email yet since it obviously isn't working for them to order.....

...hmmm..just thinking...do i have to have 'my show' on my calendar for it to find me as a host?...


:confused: :confused: :confused: :confused:
 
You have to set yourself up as a show through the personal website assistant first. Log onto Consultant's Corner, then personal website assistant, then work with your shows, then set-up new shows. You would list your name as the host. Then, your guests can enter your name on the order products part of your website.
 
  • Thread starter
  • #3
Thank you...i didn't realize i needed to do that..i.'m sure I missed something somewhere that said that shhh ;)

Just want to make sure i understand correctly....customers can order, pay for and have their order shipped directly to them, correct?
 
I believe they would have to pay the extra for direct shipping if you want the orders shipped to them. Otherwise, they would pay the $4 and it would ship to you as the host.
 
  • Thread starter
  • #5
strasfamily said:
I believe they would have to pay the extra for direct shipping if you want the orders shipped to them. Otherwise, they would pay the $4 and it would ship to you as the host.
Click to expand...


okay thanks! i just found this out by 'starting' an order! ;)
 
You do have to enter it into PP though, so you can change the shipping there. You will get an email every time they place an order online.
 

Frequently Asked Questions

How do I set up my online show for Pampered Chef?

To set up your online show, log in to your Pampered Chef account and navigate to the 'Create a Show' section. Follow the prompts to select the type of show, set the date, and customize your show details. Make sure to invite guests and share the show link for easy access.

What should I do if my guests are having trouble placing orders online?

If guests are having trouble, first ensure they are using the correct show link. Encourage them to refresh the page or try a different browser. If issues persist, they can clear their browser cache or try accessing the site from a different device. You can also reach out to Pampered Chef customer service for further assistance.

How can I track orders and guest participation during my online show?

You can track orders and guest participation through your Pampered Chef account dashboard. Go to the 'Shows' section and select your active show. Here, you will find details about orders placed, guest RSVPs, and overall engagement metrics.

What are some tips for promoting my online show effectively?

To promote your online show effectively, use social media platforms to share the show link and create engaging posts about the products. Consider sending personalized invitations via email or messaging apps. You can also host virtual cooking demonstrations or offer incentives for guests who place orders during the show.

How do I handle technical issues during my online show?

If you encounter technical issues during your online show, stay calm and communicate with your guests. You can pause the show if necessary and troubleshoot the problem. Ensure you have a backup plan, such as a phone or alternative video platform, to continue engaging with your guests while resolving the issue.

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