Ok, What I Am Doing Wrong With My Macs? I Never Get Bookings From

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Discussion Overview

The thread centers around participants sharing their experiences and strategies related to making MAC (Make A Connection) calls and follow-up communications with customers. Many express challenges in securing bookings and discuss various approaches to improve their outreach efforts.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Exploratory

Main Points Raised

  • One participant, identifying as a consultant, expresses frustration over not receiving bookings from MAC calls and seeks advice from others.
  • Another participant shares their experience of not using MAC calls anymore, preferring to follow up with emails and "out of the box" calls instead.
  • Several users mention the importance of building relationships with customers rather than being pushy about bookings.
  • One participant discusses the effectiveness of mentioning promotions during follow-up calls, noting a successful outcome from doing so.
  • Another participant highlights the significance of timely follow-up calls within the 30-day return shipping period to encourage product usage.
  • One participant shares their commitment to making follow-up calls and emphasizes the value of presenting themselves as reliable and attentive to customer needs.

Areas of Agreement / Disagreement

Views differ on the effectiveness of MAC calls versus other follow-up methods, with no clear consensus on the best approach to securing bookings.

Contextual Notes

Participants share personal experiences and strategies, reflecting a range of comfort levels with phone communication and follow-up practices.

Who May Find This Useful

Consultants looking for insights on improving customer follow-up and booking strategies may find the shared experiences relevant.

M
mistym
Ok, what I am doing wrong with my MACs? I NEVER get bookings from these. What do you ladies do? Also, I usually call during the day and leave messages for people, should I leave it at that or call them again later...would that make me a Pampered Pest??

I am having trouble getting bookings and I need help quick!!

Thanks

Misty
 
  • Thread starter
  • #2
bump...I really need your input...

thanks

mistym
 
I do not do MAC's anymore, because I felt pushy asking again, I try to hit everyone at the show, and then the next morning, I send an E-mail to everyone that was htere, and outside orders, with the recipe I demo'd, and also touched on booking and adding to orders then. I do make "Out of the Box calls" about 3 weeks later, and I will ask then.
 
I send an email the next day along with the recipes I've make..:)
 
there are lots of email threads out on the loops about MAC's, but here is one thing that I believe you should be doing.....if you are making an "out of hte box" call then you shouldn't be looking for anything from that person except to get their product out of the box....if you're doing a morning after call....then you should be thanking them for coming and for their order....and if you offer a newsletter maybe that...let them know you'll be calling in a few weeks with an out of hte box call.

once your relationship is built then the booking will come.

Unless they've indicated something (yes or maybe) on their door prize slip and you tell them that is why you are calling - I wouldn't even bring up the thought of booking.....its all about building the relationship

I have some outlines and stuff that I have found, I can try to upload them tonight when I get home

Melinda
 
melindag said:
there are lots of email threads out on the loops about MAC's, but here is one thing that I believe you should be doing.....if you are making an "out of hte box" call then you shouldn't be looking for anything from that person except to get their product out of the box....if you're doing a morning after call....then you should be thanking them for coming and for their order....and if you offer a newsletter maybe that...let them know you'll be calling in a few weeks with an out of hte box call.

once your relationship is built then the booking will come.

Unless they've indicated something (yes or maybe) on their door prize slip and you tell them that is why you are calling - I wouldn't even bring up the thought of booking.....its all about building the relationship

I have some outlines and stuff that I have found, I can try to upload them tonight when I get home

Melinda
That is great advice!! Thanks! I hate the phone but you made it sound a lot easier!
 
Does anyone else on here who does OOB ever mention any promotions they are running? I did get one $200+ catty show out of some OOB calls just by mentioning. I was planning to get caught up on these this weekend and mention my Nov/Dec catty show promo. But I always mention it as "I wanted to let you know in case you or someone you know is interested."...I don't want to be too pushy, but like to remind them or let them know if they are not an e-newsletter subscriber.
 
I promised myself after conference that I would make OOB calls for every customer I had a number for. I just finished my calls from my September shows yesterday. Next week I'll be starting on my October shows. I tell them where I met them & that I am doing out of the box calls--to see if they have taken their products out of the box. If they say yes, I'll ask if they have used them yet & how are they enjoying them. I had an outside order who bought a round stone tell me she hadn't used it yet but was excited to. I asked if she had other stones & she said no. So I told her how to season & clean it.

I think the important thing, like Melinda said, is that we build a relationship. I might not get a show for this month out of them, but I am sure they will remember me when they need something else or a friend does. I staple my business card onto every order form. I have ever only had one consultant for ANY party plan ever call me to see how I was enjoying my products (& it wasn't a PC person either). In fact, my sister-in-law told me her friends thought it was so cool that I cared enough to call & not push for a show. That comment alone made me realize how much I NEED to do these calls!

Still haven't tried MAC calls yet. I HATE the phone & it's hard enough to do OOB calls for everyone. I'd never have the phone off my ear if I did MAC calls too!!!
 
Thank you, Thank you, Thank you
pamperedgirl3 said:
I promised myself after conference that I would make OOB calls for every customer I had a number for. I just finished my calls from my September shows yesterday. Next week I'll be starting on my October shows. I tell them where I met them & that I am doing out of the box calls--to see if they have taken their products out of the box. If they say yes, I'll ask if they have used them yet & how are they enjoying them. I had an outside order who bought a round stone tell me she hadn't used it yet but was excited to. I asked if she had other stones & she said no. So I told her how to season & clean it.

I think the important thing, like Melinda said, is that we build a relationship. I might not get a show for this month out of them, but I am sure they will remember me when they need something else or a friend does. I staple my business card onto every order form. I have ever only had one consultant for ANY party plan ever call me to see how I was enjoying my products (& it wasn't a PC person either). In fact, my sister-in-law told me her friends thought it was so cool that I cared enough to call & not push for a show. That comment alone made me realize how much I NEED to do these calls!

Still haven't tried MAC calls yet. I HATE the phone & it's hard enough to do OOB calls for everyone. I'd never have the phone off my ear if I did MAC calls too!!!

Thank you guys sooooooooo much. I don't mind the calls as much as asking everyone if they'd like to have a show. I'm the type of person who could sell almost anything to everyone I know until I become a rep :confused: strange I know. This will make the calling easier on me AND the guests because we wont be anticipating "the question" .

Also don't forget to remind them if they have problems within the first 30 days PC pays for return shipping. That usually gets the product OOB sooner.
 
I do try to make most of my calls within the 30 day mark for the return shipping reason.
 
ok....i'm home from work again...and can post a few files that I have found. NONE of these are my original files. They are all files that I found on various loops (maybe even this one, I don't know!) Some of these files might be duplicates of each other....I just keep them for reference

Anyway....this is how special you guys all are....I came in immediately from work and sat down to upload the files....before cooking dinner, before checking the mail, before even kissing my honey!

I have been trying hard since the beginning of summer to make MAC calls and then OOB calls. Usually between the two calls, I have offered my newsletter mailing list "preferred customer club", and have asked if they want to know the upcoming monthly specials. I let them know my website is available to them 24/7 and I am accessible by phone, and have been known to even make house calls in my local area.

I feel I have built relationships that are more solid.....since improving my efforts with calls. I hate the phone and am a terrible procrastinator - but I do like that I am presenting myself as following through on commitments made to them at the show with follow up calls.

Melinda
 

Frequently Asked Questions

What are some common reasons I might not be getting bookings for my Pampered Chef parties?

There could be several reasons for not receiving bookings, including a lack of outreach to potential hosts, not effectively communicating the benefits of hosting a party, or not showcasing the products in an engaging way. Additionally, if your social media presence is limited or not targeted, it may hinder your ability to attract new hosts.

How can I improve my approach to booking parties?

To improve your booking approach, focus on building relationships with your customers. Engage with them through social media, host fun and interactive events, and offer incentives for hosting parties. Additionally, share success stories from past hosts to illustrate the benefits and fun of hosting a Pampered Chef party.

Am I targeting the right audience for my bookings?

It's essential to identify and target your ideal audience. Consider the demographics of your current customer base and think about who would be interested in hosting a Pampered Chef party. Tailor your messaging to appeal to their interests and needs, and reach out to them directly to discuss hosting opportunities.

How can I utilize social media to get more bookings?

Social media can be a powerful tool for generating bookings. Share engaging content, such as cooking tips, recipes, and product demonstrations. Use live videos to showcase products and interact with your audience. Encourage followers to host parties by highlighting the benefits and offering exclusive promotions for hosts.

What should I do if I feel discouraged about my booking efforts?

Feeling discouraged is normal in direct sales, but it's important to stay positive and persistent. Reflect on your strategies and seek feedback from peers or mentors. Consider attending training sessions or workshops to improve your skills. Remember that building a successful business takes time, and every effort you make brings you closer to your goals.

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