Newbie ?: Do I Send Something to Ho for Direct-Ship Orders?

Click For Summary

Discussion Overview

This thread discusses the process for submitting paperwork for direct-ship orders as a new consultant. Participants share their experiences and seek clarification on what documentation is required to send to Home Office (HO) for these orders.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Technical explanation

Main Points Raised

  • One participant, identifying as a consultant, inquires about the necessary paperwork to send to HO for direct-ship orders, expressing concern about potential delays in processing.
  • Another participant mentions that if the show is submitted via P3, there is no need to send anything to HO, but emphasizes the importance of mailing receipts to guests.
  • Several users discuss the options available for shipping orders placed through a show, noting that guests can choose between direct shipping or having items sent to the host.
  • One participant clarifies that the statement regarding paperwork applies to orders sent through the mail, not those submitted via P3.
  • Another participant provides details on where to find the Show order form and reassures the original poster about the submission process for website direct-ship orders.

Areas of Agreement / Disagreement

Views differ regarding the necessity of sending paperwork to HO for direct-ship orders, with some participants asserting that it is not required if submitted through P3, while others provide detailed instructions on what to send.

Contextual Notes

The discussion reflects the experiences of new consultants navigating the policies and procedures related to order submissions and direct shipping.

Who May Find This Useful

New Pampered Chef consultants who are learning about the order submission process and seeking clarification on direct-ship orders may find this discussion helpful.

esavvymom
Staff member
Messages
7,881
Quick question. On my last submitted show (only my 2nd one), I had two orders that are direct-ship. One was placed through my website for the show and she did the direct shipping obviously. The second was an order received at my Booth event on the 1st. It too is a direct-ship. I’ve submitted the show through P3. My question pertains to what am I supposed to send to HO?

From the Policies & Procedures:

For direct shipments, send the top copy of the sales
receipt to the Home Office with the Show order form;
the host does not receive a copy of the sales receipt because
she won’t be distributing that order to the guest. (Be sure to
include your host’s information when the Show is being
shipped to the Consultant address.)


Translation? I see the part of the 3-ply receipt that says “Host/Home Office(Special Ship)” and know that is the sales receipt. Where do I find the Show Order form? And do I then send those two parts in? Does this hold up the order if they haven’t received the receipt?

Do I have to send in something for the Website Direct-ship order too or no?

*I emailed my upline, but she sometimes takes awhile to respond to email. I didn't want to wait too long and then mess up the orders if they need these papers.*

TIA!
 
You don't need to send HO anything because you submitted via P3. But you DO need to print and mail a receipt to each guest.
 
One question...you mentioned that you had one guest order through a show on your website and direct ship (obviously). Why obvious? If it's through a show, it can be either sent to host or direct ship. They are given the option when completing their order. The only time their isn't an option is when it's an individual order or online NOT through a show. I just want to make sure that they went through a show and if they did, that you got the order into P3.Otherwise, what Deb says. That statement is for those that send in their orders through the mail, not through P3.
 
  • Thread starter
  • #4
Jules711 said:
One question...you mentioned that you had one guest order through a show on your website and direct ship (obviously). Why obvious? If it's through a show, it can be either sent to host or direct ship. They are given the option when completing their order. The only time their isn't an option is when it's an individual order or online NOT through a show. I just want to make sure that they went through a show and if they did, that you got the order into P3.

Otherwise, what Deb says. That statement is for those that send in their orders through the mail, not through P3.

Yeah..>I guess that wouldn't have been so obvious to you. I had actually copied the email I sent to my upline in this thread. It was someone who lived in another state who placed that particular order, so shipping to the host wasn't a very viable option for her. My upline knew about her already because I talked to her the day I received that order, but at that time, I didn't think about this question until I was processing the second order that has that "Host/Home Office" on the 3-ply receipt.

And thanks for the clarification about the process.
 


Hi there,Thank you for reaching out with your question. I understand that it can be confusing to navigate the policies and procedures, especially as a new consultant. Let me break it down for you.For the direct-ship orders, you will need to send the top copy of the sales receipt (the one that says "Host/Home Office(Special Ship)") to the Home Office along with the Show order form. The Show order form can be found in your starter kit or you can also download it from the Resource Library on your consultant website.As for the website direct-ship order, you do not need to send anything in for that. The order will automatically be processed by the Home Office and you will receive commission on it.I understand your concern about sending in the paperwork and not wanting to delay the orders. As long as you have submitted the show through P3, the Home Office should have all the necessary information to process the orders. However, if you want to be extra cautious, you can include a note with the order form and sales receipt stating that you have also submitted the show through P3.I hope this helps clarify things for you. If you have any further questions, please don't hesitate to reach out to me or your upline for assistance. We are always here to support you. Best of luck with your business!
 

Frequently Asked Questions

Do I need to send something to the host for direct-ship orders?

No, you do not need to send anything to the host for direct-ship orders. The products are shipped directly to the customers, so there is no need for additional materials to be sent to the host.

What should I do if my host wants to send thank-you notes?

If your host wants to send thank-you notes, you can provide them with a list of the customers who ordered, along with their addresses. This way, the host can personally thank each customer for their order.

Can I still send a thank-you gift to the host for direct-ship orders?

How do I handle customer inquiries about their direct-ship orders?

You should encourage customers to reach out to customer service for any inquiries about their direct-ship orders. However, you can also assist by providing them with tracking information and answering any questions you can about the products.

Is there a way to track direct-ship orders?

Similar Pampered Chef Threads

  • yankfan24
  • Business, Marketing and Customer Service
Replies
9
Views
3K
vanscootin
  • barbara_anne
  • Business, Marketing and Customer Service
Replies
4
Views
2K
AnaCash
  • kam
  • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
  • KellyTheChef
  • Business, Marketing and Customer Service
Replies
25
Views
3K
DebbieJ
  • vtolin
  • Business, Marketing and Customer Service
Replies
2
Views
1K
Admin Greg
  • AnnieBee
  • Business, Marketing and Customer Service
Replies
5
Views
2K
jrstephens
  • straitfan
  • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
  • irishtwinsmommy
  • Business, Marketing and Customer Service
Replies
4
Views
1K
raebates
  • byrd1956
  • Business, Marketing and Customer Service
Replies
5
Views
5K
byrd1956
  • ChefMary412
  • Business, Marketing and Customer Service
Replies
4
Views
4K
AnaCash
Back
Top