Never Recieved Items Bought Here

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Concerns have been raised regarding the reliability of transactions on ChefSuccess, particularly experiences of not receiving purchased items. One user reported sending a money order for items, only to find the seller's email was invalid and their account no longer accepting messages, despite the seller continuing to post. Recommendations included contacting the platform's administrator for assistance and utilizing PayPal for added buyer protection, as it provides recourse in disputes. Other users shared similar experiences, emphasizing the importance of using secure payment methods and the potential for sellers to be unresponsive or dishonest. Suggestions for improving the platform included implementing a feedback system akin to eBay's to enhance trust among users. Despite these issues, many participants reported positive experiences, highlighting that such problems are not common but do occur. Overall, the thread reflects a mix of caution and optimism regarding buying and selling on ChefSuccess, with an emphasis on the necessity for communication and secure transactions.
I am glad you got your stuff. Too bad that you had to go to such extremes though!
 
vwpamperedchef said:
I wish Greg could work on a feedback system like ebay....that would rock!

amen! :angel:
 
Carol,

I am glad to hear that you finally got your shirts!
 
Considering that E-bay no longer allows negative feedback as of today that wouldn't work too well...
 
janetupnorth said:
Considering that E-bay no longer allows negative feedback as of today that wouldn't work too well...


Really?? I didn't know that, what good is it if you can't be honest about your experience with the person.
 
What?!? :eek: <sarcasm> That's totally useful. <end sarcasm> What's the point of having a feedback system if you can't leave true, honest, negative feedback when justified?DH just checked- sellers can't give negative to buyers, to eliminate retaliatory feedback. But a Buyer can leave negative to a seller.
 
Thanks for posting that Ann, I just went and checked and was going to post the same thing.:thumbup:
 
rennea said:
Thanks for posting that Ann, I just went and checked and was going to post the same thing.:thumbup:

Ah, thanks guys - didn't dig into the details yet, just noticed a change on the seller end.

It kind of sucks though for sellers in a small way. Sometimes there is a true deadbeat that you would like to give a gentle warning to other sellers about...

Oh well...
 
chefann said:
What?!? :eek:

<sarcasm> That's totally useful. <end sarcasm> What's the point of having a feedback system if you can't leave true, honest, negative feedback when justified?

DH just checked- sellers can't give negative to buyers, to eliminate retaliatory feedback. But a Buyer can leave negative to a seller.
That's good to hear! I hate when sellers won't leave you feed back until you do. Um, my transaction with you was done as soon as you mailed me your items. I won't leave feedback until I get those items!
 
wadesgirl said:
That's good to hear! I hate when sellers won't leave you feed back until you do. Um, my transaction with you was done as soon as you mailed me your items. I won't leave feedback until I get those items!

As a seller, I always leave feedback at shipment (unless I'm behind at work or something comes up then sometimes I'm a day or two late). I've actually been complemented a few times on it. I say, well when you purchase and pay your job is done!
 
So glad you got your items!I am so glad you got your items. I know things fall through the cracks and things come up for people. Some things are inevitable in life and I remember a couple years ago when I paid for something and didn't receive my items, the only reason I did is that I saved that person's phone number and address and pretty much left very unhappy phone messages. Not anything vulgar or cussing but just disappointment on my part and a threat to sue to get my money back. It wasn't a small amount! But it worked and I got my stuff, plus some extras, but never a note of apology or anything. I just got a box in the mail one day with the stuff.
It's horrible how that happens. I know it could happen to the most organized of us, but let's always remember to use good communication skills. I have been very happy with all my other transaction on here (and there have been many) with Ann, Beth, Cat, etc... I am buying something from someone as we speak, so I'll keep you posted. :eek:
Just kidding, it's only a small amount of rotten apples that do this to other cheffers. Again I am so glad you got your shirts!
Debbie :D
 
I seem to be on the same boat of paying for an item and I haven't gotten it yet. It will be a month on Sunday. I contacted Paypal and the seller(via Email) and want my money back.
 
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Send Greg a note, I have found him to be a miracle worker!!!!
 
I had a bad experience on Lets Make A Deal with someone who insisted I pay by check and then said the package got damaged en route and all she got back was the empty envelope, blah blah...I was out over $30 and got nothing. Since I paid with a check I had no recourse. So now I only deal in Paypal.
 
dannyzmom said:
I had a bad experience on Lets Make A Deal with someone who insisted I pay by check and then said the package got damaged en route and all she got back was the empty envelope, blah blah...I was out over $30 and got nothing. Since I paid with a check I had no recourse. So now I only deal in Paypal.


I just had an experience with a SA piece, where we traded pieces (so no money exchanged). Mine arrived broken bc it was parcel post (took 12 days), and I seriously think the PO mishandled it. Luckily I had insurance on it. But I can see going thru the PO is going to be a P.I.T.A. Needless to say I needed the items for June 30, and broke, so I had to order from HO anyway.

Anyway, I learned not to buy breakable items on here. Get those from HO.

But Carolyn, you know if you have anything to sell (or your mom) come to me first. Hee hee!! :p
 

Frequently Asked Questions

What should I do if I never received my Pampered Chef order?

If you have not received your Pampered Chef order, the first step is to check your order confirmation email for tracking information. If the tracking shows that the item was delivered but you did not receive it, contact your local postal service. If you still need assistance, reach out to Pampered Chef customer service for further help.

How can I contact Pampered Chef customer service about missing items?

You can contact Pampered Chef customer service by visiting their official website and navigating to the 'Contact Us' section. There, you can find options to chat online, send an email, or call their support line for assistance regarding your missing items.

What information do I need to provide when reporting a missing order?

When reporting a missing order, be prepared to provide your order number, the date of purchase, your shipping address, and any tracking information you have. This will help customer service quickly locate your order and assist you more effectively.

Will I be refunded if my order is confirmed as lost?

If your order is confirmed as lost after investigation, Pampered Chef typically offers a replacement or a full refund. The specific resolution may depend on the circumstances, so it’s best to discuss your options with customer service.

How long does it take to resolve issues with missing items?

The time it takes to resolve issues with missing items can vary. Generally, Pampered Chef aims to address such concerns within a few business days. However, if the issue requires further investigation, it may take longer. Stay in contact with customer service for updates on your case.

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