Maximizing Sales: A Proven Host Coaching Schedule for Direct Sellers

[amya]

Does anyone have some kind of schedule they follow for host coaching and customer care calls? Something like:

One month before show - send host packet
2 Weeks before - coaching call

And on and on. I don't have any shows scheduled until February so I'm using January to re-focus and change some of my bad habits. I would love to get myself into some schedule that I can actually mark on my calendar to follow through to the very end of a show.

Thank you.

 

[pamperedgirl3]

I have a schedule I like to follow for host coaching when I can. I try to call them one month before the show to give them the host packet (if not given at the show). Then I call a couple of days later to go over it (host benefits, sending me guest list, etc.). Then about 10-14 days before the show I call to discuss their recipe choices, let them know I sent invitations & find out how many have RSVP'd so far. I'll also remind them about the guest special for outside orders. Then I call 1-2 days before the show to find out how many are coming, get directions, etc.

I used to try to call all my guests before the 30 days after show were up, but I'm doing too many shows now to get them done that quickly. Now I try to complete the calls within 2 months. For example, this month I'm calling November show guests.

HTH!

 

[DanielleQ]

I haven't had my first show yet, so I don't even know if this will work, but I have Belinda Ellsworths' Hostess Coaching CD and I am going to use her schedule to start out with at least. If you'd like it, let me know and I'll post it.

 

[amya]

I haven't had my first show yet, so I don't even know if this will work, but I have Belinda Ellsworths' Hostess Coaching CD and I am going to use her schedule to start out with at least. If you'd like it, let me know and I'll post it.

If you don't mind - please post. Thank you.

 

[pamperedgirl3]

I haven't had my first show yet, so I don't even know if this will work, but I have Belinda Ellsworths' Hostess Coaching CD and I am going to use her schedule to start out with at least. If you'd like it, let me know and I'll post it.

I forgot, I kind of follow that too. I mail postcards after they book thanking them & putting the show date on (if available). I also mail a postcard when the invites go out & a thank you letter after the show.

 

[DanielleQ]

OK--let's see if I can do this...

 

[scottcooks]

Here's a Timeline that works for meI'm not always 100%, but with 4 host call opportunities, I hold at least 3 of them, and always hold 2 of them. It's just a guide...better than no guide at all!

T is the date of the show, and I like referring to T-12 as T minus 12. Sounds professional and precise, makes me a better coach.

Numbered items correspond to Nancy's Artwork postcards [www.nancyweb.com]. Total price for mailing these postcards at $.24 each is less than $2 per show. I guarantee you will make more than your $2 back if you do this! (And, it's tax deductible - keep your receipts for post card stamps and all Nancy's Artwork stuff!)

Oh - I don't redo this every day, but have packs all made up ready to go and put the date I'm mailing each item in the upper-right hand corner where the stamp goes. I usually do that while making the first call, telling the host what I am doing and what to expect.

That I follow up with my hosts, makes them count on me and me on them.

Let me know if this helps you out.

 

[KimberleePowell]

I will agree with Scott; I love Nancy's postcards. I went to Conference last year and one of the classes that I took inspired me to purchase those postcards from Nancy's. I send out five of the postcards and I do the three host coaching calls that are in our Recipe for Success. I try to do most of my booking at shows so that I can give them their host packet at the show, and then I mail them predone labels with their show information for their postcard invites.

 

[kawichick]

Scott, I LOVE this. Thanks very much for sharing. I'm going to try and apply this to the two shows I have coming up. I already had a plan it my head but its so nice to actually SEE something. Great work!

 

[[email protected]]

Scott, this is great for me, too. I definitely need to improve in this area, and I've felt a little organizationally challenged in trying to organize it. Thanks!

 

[Veevahchef]

Don;t you have that in your downloads on CC?
It is called "Host info form" I will attempt to post it here, but I haven't attached anything on here before so I am not sure if I will do it right.

 

[Veevahchef]

HAY! IT WORKED!! Im not as dumb as I look!!

 

[Pampered_Princess]

I also love nacys artowrk to i just bought some post cards from there and i love the system they show for organizing them . So i went out right away and prchased a phot box and made some numbered cards and now when i get up i look at that date in my box and pull out the post card I set them up with names and addys at the first of the month so i am all set !
I love it my show attnedance has doubled and sales have trippled of course cause now i am gettting more parties !
I would highly suggest using them along with phone calls / E-mails