Maximize Your Connections: Use the PWS Customer Connection

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Discussion Overview

The thread discusses the use of the Customer Connection feature on personal websites (PWS) among Pampered Chef consultants. Participants share their experiences with sending emails through this feature and its impact on bookings and orders.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as a consultant, highlights the effectiveness of the Customer Connection feature, reporting two bookings after sending a New Year email to their contacts.
  • Another participant shares their experience of generating hundreds of dollars in orders and two bookings in their second month of using the feature.
  • One participant mentions they have not yet used the feature but has transferred their contacts into the database, expressing hope for future newsletter capabilities.
  • Another participant acknowledges the need to utilize their website more effectively and appreciates the reminder to do so.
  • One participant reflects on their usual practice of sending emails, noting they typically send one per month but increased frequency during December.
  • Another participant expresses the need to revisit the Customer Connection emails, indicating they primarily use their regular email list.
  • One participant shares that loading their emails into the system took time but was ultimately worthwhile.

Areas of Agreement / Disagreement

Views differ on the extent of usage and effectiveness of the Customer Connection feature, with some participants sharing positive experiences while others are still in the process of exploring its benefits.

Contextual Notes

Participants discuss their personal experiences with the Customer Connection feature, including the challenges of managing contact lists and the potential for increased engagement through email communication.

Who May Find This Useful

Consultants looking to enhance their customer engagement strategies or those considering the use of the Customer Connection feature may find the shared experiences relevant.

dannyzmom
dannyzmom
Gold Member
Messages
9,271
Take advantage of the CUSTOMER CONNECTION feature on your PWS!!!

They have emails SET UP for us and they're real purty!!

There is a bookings onr that I sent out as a Happy New Year email to all of the contacts (I have every guest frm every show, all family & friends, etc) I have (those of u who are new to PC, start your contacts list with your list of 100)...

Anyway I sent the email out yesterday and got TWO bookings!!!

Use it - they provide it for us - use it!!!
 
I took your advice and sent it out too...we'll see what happens!
 
  • Thread starter
  • #3
This is only my 2nd month using the customer connection feature - last month it brought me HUNDREDS of $$ in orders and this month already 2 bookings!
 
I haven't used the Customer Connection, but I just completed transferring all of my contacts into the database so that I am ready to go. Since we've been seeing so many nice emails from HO, I thought it was time to look at it and I still harbor the hope that we'll soon be able to do our newsletters through the Customer Connection. I use Constant Contact right now and I do like it, but I really would love to save the monthly fee!

Mary
 
Thank you so much for sharing that. I really need to start using my website more. I do fairly good at keeping it updated, but that is about it!
 
dannyzmom said:
Take advantage of the CUSTOMER CONNECTION feature on your PWS!!!

They have emails SET UP for us and they're real purty!!

There is a bookings onr that I sent out as a Happy New Year email to all of the contacts (I have every guest frm every show, all family & friends, etc) I have (those of u who are new to PC, start your contacts list with your list of 100)...

Anyway I sent the email out yesterday and got TWO bookings!!!

Use it - they provide it for us - use it!!!
Click to expand...

How often do you send emails out? Do you also send out a newsletter each month?
 
  • Thread starter
  • #7
pamperedgirl3 said:
How often do you send emails out? Do you also send out a newsletter each month?
Click to expand...

I usually send one email a month...in December I sent them weekly.
 
THANKS Carolyn ~ I pay for my website ~ I should utilize it better!! Thanks fo rthe suggestion...
 
I guess I need to take a look at those emails again. I just usually use my list I have in my regular email list. Now I will need to load my emails into 2 places.

Ann
 
  • Thread starter
  • #10
aried said:
I guess I need to take a look at those emails again. I just usually use my list I have in my regular email list. Now I will need to load my emails into 2 places.

Ann
Click to expand...

Took me about 2 days to get all my emails loaded but BOY was it worth it!
 

Frequently Asked Questions

What is the PWS Customer Connection?

The PWS Customer Connection is a feature within the Pampered Chef Personal Website (PWS) that allows consultants to engage and connect with their customers more effectively. It provides tools for managing customer relationships, tracking orders, and sending personalized communications.

How can I maximize my connections using the PWS Customer Connection?

You can maximize your connections by regularly updating your customer database, sending personalized follow-ups, and utilizing the marketing tools available through the PWS. Engaging with customers through newsletters, promotions, and special offers can also enhance your relationship with them.

Can I track customer orders through the PWS Customer Connection?

Yes, the PWS Customer Connection allows you to track customer orders easily. You can view order history, manage shipping details, and ensure timely follow-ups, which helps in maintaining a strong connection with your customers.

Is there a way to send personalized messages to my customers?

Absolutely! The PWS Customer Connection includes features that enable you to send personalized messages, such as thank-you notes, birthday greetings, and promotional offers. This personal touch can significantly enhance customer loyalty and engagement.

What benefits does the PWS Customer Connection offer for building customer relationships?

The PWS Customer Connection offers numerous benefits, including streamlined communication, easy order tracking, and the ability to segment your customer base for targeted marketing. These features help you build stronger relationships by ensuring that your customers feel valued and informed.

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