Is there hope for my old broken products from a previous Tupperware show?

[klsnyder]

I had a show today, and the hostess gave me 3 things before the show that were broken!!! One of them Is a replacement part on the order for. My question is....she has a griddle (that looks old) The handles are different. It is warped terribly. She bought it when she lived in another state, many years ago. She does not remember the hostess or consultant...Is she out of luck? Is there anything I can do? Thanks Virtual Cluster!!

 

[cmdtrgd]

If the griddle has rivets then it is the Professional line. However, HO will probably require a receipt since she could have gotten it at a yard sale.

 

[cmdtrgd]

If there are no rivets, it is Generation II, and is probably past the 2 year warranty.

 

[klsnyder]

Rivets? What is that?

 

[gilliandanielle]

The metal "bolts" that hold the handles on...

 

[klsnyder]

Ahhhh..thanks!! Ok, but so no reciept...no luck??

 

[chef131doreen]

old PanWell I had a guest the other day that told me she had a 3qt Professional pan that she got at her show when she was stationed in Germany a few years ago and she wanted to replace it cause the oil burned and it looked really bad. She wasn't sure of the host name and she didnot have the reciept either. I called the other day and HO looked it up by her name and found it . Maybe cause she was the host it may have been easy for them to look up .. So they gae me the Ref # and she is going to send it back

If it is a Life time Pan maybe they can look it up its worth a try by calling you neve know what they may do for her..

 

[klsnyder]

Well I had a guest the other day that told me she had a 3qt Professional pan that she got at her show when she was stationed in Germany a few years ago and she wanted to replace it cause the oil burned and it looked really bad. She wasn't sure of the host name and she didnot have the reciept either. I called the other day and HO looked it up by her name and found it . Maybe cause she was the host it may have been easy for them to look up .. So they gae me the Ref # and she is going to send it back

If it is a Life time Pan maybe they can look it up its worth a try by calling you neve know what they may do for her..

Thanks Doreen..I will try that!