Ice Cream Dipper Warranty Question: User Error or Returnable?

[chefbritt]

I have a question about the Ice Cream Dipper. I just bought mine maybe two months ago. I forgot about it and left it in the dishpan in soapy water for a day or two. (I just started a new job, and it's been crazy, so dishes were the farthest thing from my mind) Anyways, the metal all started to peel and turn blackish, just like the ones I've seen that have gone through the dishwasher. So can I return it under the warranty, or is it user error? I mean I didn't run it through the dishwasher, but I know it was my fault for leaving it in the sink. Opinions anyone?

 

[BethCooks4U]

I would call them. Leaving it in hot soapy water will do that but they should relplace it anyway.

 

[KellyTheChef]

Call them to get it replaced.

What I do with mine so it doesn't get left and forgotten is this: once I am done using it, I run it under straight hot water and dry it right away and put it away. That way it doesn't sit in water or accidentally get put into the dishwasher by someone who doesn't know any better.

 

[koren]

I'd get it replaced too.

My mother seems to always put my ice cream dipper in the dishwasher 5 or 7 times, and it is not discolored or affected. Not that I recommend doing that, but it sounds like maybe yours had a weird defect or something.

 

[PCJenni]

I have had mine for 12 years and have always put it in the dishwasher. It is is still great.

 

[raebates]

I have guests who tell me this all the time. My standard response is that each dishwasher is different, so that may be why yours hasn't ruined it. However, you're in danger of voiding your warranty if you put it in the dishwasher, since the paperwork clearly says to hand wash.