I Have a Show Order on My Pws and Now What?

Click For Summary

Discussion Overview

The thread centers around a participant's experience with receiving an online order through their Personal Website (PWS) and seeking guidance on the next steps to take. Various participants share their insights and personal experiences regarding order processing and customer communication.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant, identifying as new to the process, expresses excitement about receiving their first online order but feels uncertain about the next steps, including payment methods and receipt handling.
  • Another participant shares their experience of logging into the Personal Website Assistant to mark the order as reviewed and suggests printing it out for reference.
  • One participant mentions that most online orders are paid by credit card, but if not, contacting the customer for payment options is necessary.
  • Another participant notes that a receipt should be printed and sent to the host or directly to the customer if products are shipped to them.
  • Several users congratulate the original poster on their first online order, emphasizing the excitement of the experience.
  • One participant mentions that resources are available on the consultant website to help navigate the online ordering process and suggests reaching out to an upline for additional support.

Areas of Agreement / Disagreement

Participants generally agree on the steps to take after receiving an online order, including reviewing the order and contacting the customer for payment. However, there are slight variations in opinions regarding payment methods and receipt handling.

Contextual Notes

The discussion reflects the experiences of consultants navigating the online ordering process for the first time, highlighting common questions and concerns related to customer interactions and order management.

Who May Find This Useful

New consultants or those unfamiliar with the online ordering process may find the shared experiences and insights beneficial as they learn to manage their own online orders.

M
MEChefJulie
Messages
12
I'm new to this whole website thing and I listed my upcoming shows on there and now I have an online order under a show... I'm of course very excited but I have no idea what to do next!!! I'm sure it's really simple but I don't want to mess it up!

I'm guessing I review the order... then do I contact the customer and ask for payment? can he pay by check or does it have to be a credit card?

Also, do I need to send the customer a receipt or does it get sent with the products?

All these questions... is there a general info guide for the website?

Thanks ahead of time!

:confused:
 
You have to go log into to your Personal Website ASsistant and mark that order as reviewed. I usually print it out also.

Then you have to go into PP and manually enter the order under the show. Hopefully the person paid by credit card (most online orders usually do), otherwise you'll have to call them and ask how they'd like to pay.

You must print a receipt via PP and send it along to the host to give to the customer with their products, or if they paid for direct shipping, I'd just mail it straight to them.

HTH!
 
  • Thread starter
  • #3
thank you thank you thank you!
 
Congratulations Julie on your first website show order!!!!!!!
 


Hi there! First of all, congratulations on your first online order, that's so exciting! Don't worry, the process is actually quite simple. After reviewing the order, you can contact the customer and ask for payment. They can pay by either check or credit card, whichever is more convenient for them. If they choose to pay by check, just make sure they include their order number and name on the check. As for the receipt, it will be sent with the products, but you can also print a copy from your consultant account if needed. In terms of a general info guide for the website, there are resources available on the consultant website that can help you navigate through the online ordering process. You can also reach out to your upline for any additional support or guidance. I hope this helps clarify things for you. Best of luck with your online orders! :)
 

Frequently Asked Questions

What should I do after I see a show order on my PWS?

After you see a show order on your Personal Website (PWS), you should first review the order details to ensure everything is correct. Then, you can reach out to your host to confirm the order and discuss any additional items they might want to add. Finally, you can proceed to process the order through your consultant portal.

How do I process the show order from my PWS?

To process the show order, log into your consultant portal and navigate to the 'Orders' section. Find the show order associated with your host, review the items, and then follow the prompts to finalize the order. Make sure to confirm payment and shipping details before submitting the order.

Can I add items to the show order after it has been placed?

Yes, you can add items to the show order as long as the order has not yet been submitted for processing. Contact your host to discuss any additional items they would like to include, and then update the order in your consultant portal before finalizing it.

How will my host know about the show order?

Your host will receive an email notification once the show order is placed. It’s also a good idea to communicate with your host directly to keep them informed about the order status and any additional items they may want to discuss.

What if there are issues with the show order on my PWS?

If you encounter any issues with the show order, such as incorrect items or payment problems, contact Pampered Chef's customer service for assistance. Additionally, communicate with your host to keep them updated on the situation and any necessary changes that need to be made.

You must log in or register to reply here.

Similar Pampered Chef Threads

Past Host Order Total on Pws/Show
  • yankfan24
    • Business, Marketing and Customer Service
Replies
4
Views
2K
gailz2
Cancel Order on Pws: Easy Steps to Cancel a Customer's Order on Your Website
  • TJMagoo
    • Business, Marketing and Customer Service
Replies
4
Views
2K
TJMagoo
How Does the Host Order Thru Pws?
  • chefgirlrd
    • Business, Marketing and Customer Service
Replies
5
Views
2K
Sheila
Direct Shipping for an Online, Show Order
  • Optimist78
    • Business, Marketing and Customer Service
Replies
5
Views
2K
NooraK
Beware of Scams: Connecting via PWS Contact Pages
  • esavvymom
    • Business, Marketing and Customer Service
Replies
2
Views
6K
Beaglemom49779
Moving an Order to Another Show?
  • kcmckay
    • Business, Marketing and Customer Service
Replies
2
Views
1K
Teresa LM
Maximizing Sales: How to Transfer One Order to Meet Minimum Requirements
  • Niki Kate
    • Business, Marketing and Customer Service
Replies
2
Views
5K
Niki Kate
Changing a Show Order to an Individual Order in Beta
  • raebates
    • Business, Marketing and Customer Service
Replies
2
Views
4K
Admin Greg
Rant Did I Overpay for My Pampered Chef Order? Understanding the Ordering Process
  • Kristianne
    • Business, Marketing and Customer Service
Replies
2
Views
2K
Admin Greg
Can I Add a Gift to a Customer's Online Order?
  • Jennifer golden
    • Business, Marketing and Customer Service
Replies
2
Views
5K
Jennifer golden
Back
Top