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This thread explores the practices and experiences of consultants regarding charging an entire catalog show to a host's credit card. Participants share their personal experiences, concerns, and interpretations of company policies related to this practice.
Views differ on the acceptability and risks of charging an entire show to a host's credit card, with some participants sharing successful experiences while others caution against potential issues with Home Office policies.
Participants' experiences vary based on their time in the business and the evolving nature of payment practices. The discussion reflects a mix of personal anecdotes and interpretations of company policies.
Consultants navigating the complexities of payment processing for catalog shows may find insights from this discussion relevant to their practices.
KellyTheChef said:Hmmmm...HO can sometimes put a hold on a show like this. They don't mind a few outside orders going on one cc, but not an entire show.
Correct me if this has changed, but when I started 4 years ago it was quite a no-no.
chefann said:Officially, we're not supposed to put the whole show on one customer card. But people have done it and had it processed. This is what the policies have to say about it (from page 2):
Only one customer order can be charged per payment card number submitted, except in the following situations:
In these cases, fill out a separate sales receipt for each order; then fill in the payment card information for the total of these separate orders on the sales receipt belonging to the payment card holder.
- Direct Shipment (Example: Your customer places an order for herself and a second order to be shipped to her sister.)
- A Friend in Need (Example: One customer forgets her checkbook; another customer helps her out by putting both orders on her payment card.)
- Outside Order Received After the Show (Example: Host collects an outside order paid with a check and places the order on her payment card along with her own purchases.)
chefann said:That's possible. I just wanted to call peoples' attention to the policy, in case HO starts cracking down on it.
KellyTheChef said:Hmmmm...HO can sometimes put a hold on a show like this. They don't mind a few outside orders going on one cc, but not an entire show.
Correct me if this has changed, but when I started 4 years ago it was quite a no-no.
kam said:Just curious...
What if the host has everyone make the checks out to her (which from other threads...some people do) and then the host makes one check out to the consultant?
Since HO cannot determine if one or many checks were written, we are allowed to do this (I think). But what really is the difference if one credit card is used or one check is written? Isn't this essentially the same thing?
To charge an entire show to the host's credit card, you will need to gather the host's credit card information during the planning phase. Once the show is complete and all orders are finalized, you can enter the credit card details into your sales system to process the total amount due for the show.
If the host wants to split the payment, you can process the payment in two parts. First, charge the agreed-upon amount to the host's credit card, and then collect the remaining balance through other payment methods, such as cash or checks from guests.
No, you cannot charge the host's credit card without their explicit permission. Always ensure that you have the host's consent before processing any payments, and confirm the total amount to be charged.
If the host's credit card is declined, you should reach out to the host to inform them of the issue. They may need to provide an alternative payment method or contact their bank to resolve any issues with the card.
Yes, there may be transaction fees associated with processing credit card payments. These fees can vary depending on the payment processor you use. It's a good idea to inform the host about any potential fees before charging their card.