How to You Charge an Entire Show to the Hosts Cc

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Discussion Overview

This thread explores the practices and experiences of consultants regarding charging an entire catalog show to a host's credit card. Participants share their personal experiences, concerns, and interpretations of company policies related to this practice.

Discussion Character

  • Anecdotal
  • Opinion-based
  • Debate/contested

Main Points Raised

  • One participant, identifying as a consultant, seeks help on how to charge a catalog show to a host's credit card after guests paid the host directly.
  • Another participant mentions using P3 to charge the total to the host's card without issues.
  • Several users express concerns about potential holds from Home Office on shows charged entirely to one credit card, citing past experiences.
  • One participant shares a recent experience of successfully charging an $800 show to a host's card, noting that hosts appreciate this method.
  • Another participant describes charging a $500 show for a recruit who could not use her own card, suggesting that policies may have changed over time.
  • Some participants indicate they have charged entire shows to hosts' cards multiple times without problems, while others reference official policies that discourage this practice.
  • A few participants discuss the implications of refunds and exchanges when orders are placed on a host's credit card versus checks written to the host.
  • One participant highlights that while charging to a host's card may be convenient, it could complicate returns and refunds.
  • Another participant notes that they have had successful experiences with refunds when using a host's debit card.

Areas of Agreement / Disagreement

Views differ on the acceptability and risks of charging an entire show to a host's credit card, with some participants sharing successful experiences while others caution against potential issues with Home Office policies.

Contextual Notes

Participants' experiences vary based on their time in the business and the evolving nature of payment practices. The discussion reflects a mix of personal anecdotes and interpretations of company policies.

Who May Find This Useful

Consultants navigating the complexities of payment processing for catalog shows may find insights from this discussion relevant to their practices.

shaverdog
Messages
20
I need help please. My host wants to pay for her catalog show on her cc. How do I charge everyones orders to her cc. she had her guests pay her directly thought it would be easier. trying to do this today
 
Are you using P3? Easy, just go to the host record and payments, and put the total in there.
 
Hmmmm...HO can sometimes put a hold on a show like this. They don't mind a few outside orders going on one cc, but not an entire show.

Correct me if this has changed, but when I started 4 years ago it was quite a no-no.
 
I just put an $800 show on a card and it's in the picking stage already (submitted yesterday). I figure if it's the host, not so bad. Would seem odd if it were all on a guest's card! Hosts really appreciate this! Me too! That way I can submit it right away.
 
I just put an entire $500 show on my CC for my recruit. It wasn't my show, and I wasn't even a guest.

My recruit can't qualify for a PC credit card, and didn't have enough in her checking account that her PC debit number is linked to. She paid me mostly in cash and wrote a $60 check that I had to hold for a few days before cashing.

So, I think it has changed in the past 4 years.


ETA- the show shipped and she is now reactivated!
 
KellyTheChef said:
Hmmmm...HO can sometimes put a hold on a show like this. They don't mind a few outside orders going on one cc, but not an entire show.

Correct me if this has changed, but when I started 4 years ago it was quite a no-no.

I have done this several times and have not had a problem with it?? I just did 3 shows where the host paid about 3/4 of the show on her card and all of them went through no problem. :thumbup: :)
 
I do it all the time. I have never had any problems.
 
Officially, we're not supposed to put the whole show on one customer card. But people have done it and had it processed. This is what the policies have to say about it (from page 2):

Only one customer order can be charged per payment card number submitted, except in the following situations:
  • Direct Shipment (Example: Your customer places an order for herself and a second order to be shipped to her sister.)
  • A Friend in Need (Example: One customer forgets her checkbook; another customer helps her out by putting both orders on her payment card.)
  • Outside Order Received After the Show (Example: Host collects an outside order paid with a check and places the order on her payment card along with her own purchases.)
In these cases, fill out a separate sales receipt for each order; then fill in the payment card information for the total of these separate orders on the sales receipt belonging to the payment card holder.
 
Wow - I have done a few catalog shows and sometimes will telll the host - collect the orders - have the checks written out the the host (and then we charge the host cc) or guest must use a cc - less hassles of waiting etc...
 
chefann said:
Officially, we're not supposed to put the whole show on one customer card. But people have done it and had it processed. This is what the policies have to say about it (from page 2):

Only one customer order can be charged per payment card number submitted, except in the following situations:
  • Direct Shipment (Example: Your customer places an order for herself and a second order to be shipped to her sister.)
  • A Friend in Need (Example: One customer forgets her checkbook; another customer helps her out by putting both orders on her payment card.)
  • Outside Order Received After the Show (Example: Host collects an outside order paid with a check and places the order on her payment card along with her own purchases.)
In these cases, fill out a separate sales receipt for each order; then fill in the payment card information for the total of these separate orders on the sales receipt belonging to the payment card holder.

I've done this several times with no problem. It's been for out of town catalog shows though. Maybe now that so many people deal with debit cards instead of checks HO is being more lenient?
 
That's possible. I just wanted to call peoples' attention to the policy, in case HO starts cracking down on it.
 
Just had an out of town catalog show charged to the hosts CC# - she lives about 3 hours from me, but does a couple Catty Shows a year, and always charges it to her CC....she collects the money from her orders. I've never had any problem, or had it questioned......so that has been my experience.
 
chefann said:
That's possible. I just wanted to call peoples' attention to the policy, in case HO starts cracking down on it.


Thanks Ann - much appreciated! I actually didn't know that! You Rock!
 
KellyTheChef said:
Hmmmm...HO can sometimes put a hold on a show like this. They don't mind a few outside orders going on one cc, but not an entire show.

Correct me if this has changed, but when I started 4 years ago it was quite a no-no.

Yes Kelly, you are correct. Per Ann's post regarding the policy, I DO know people who have received phone calls from Home Office when they've put an entire show (or most of one) on a single credit card. It was not pleasant.

It may be convenient for us but can turn into a real nightmare if someone needs to have a product refunded or exchanged and their order was placed on someone else's credit card.
 
Just curious...

What if the host has everyone make the checks out to her (which from other threads...some people do) and then the host makes one check out to the consultant?

Since HO cannot determine if one or many checks were written, we are allowed to do this (I think). But what really is the difference if one credit card is used or one check is written? Isn't this essentially the same thing?
 
kam said:
Just curious...

What if the host has everyone make the checks out to her (which from other threads...some people do) and then the host makes one check out to the consultant?

Since HO cannot determine if one or many checks were written, we are allowed to do this (I think). But what really is the difference if one credit card is used or one check is written? Isn't this essentially the same thing?


No, it's not the same.

A check can be written (by Pampered Chef) to a guest who paid cash/check to their Host.

If paid by credit card, the amount has to be credited back to that card. If an item has to be credit back to the Host's credit card for a guest's item, the Host has to write a check/give cash to her guest.

This is an extra step and sometimes the Host does not know everyone who has placed an order on his/her show.
 
Aahhhh...so it really has more to do with returns. That makes sense.
 
Actually, I've had the return issue come up - and PC just cut a check to the person who needed a refund - there weren't any problems because it had been paid for with the host's debit card. Maybe this used to be more of an issue - but I've done it enough in the last few months to know that it doesn't seem to be an issue any more.

Just had a whole catalog show charged to the host's cc# - $684 charged, no problem.
and I almost always have the host pay for all of their outside orders gathered after the show with their own CC or DC # - just turned one in for $350, and only $75 of that was the hosts own order.....

and today, closed a Bridal Show, where the MIL of the bride was charging all of the out of town orders to her CC# - another $450......
 

Frequently Asked Questions

How do I charge an entire show to the host's credit card?

To charge an entire show to the host's credit card, you will need to gather the host's credit card information during the planning phase. Once the show is complete and all orders are finalized, you can enter the credit card details into your sales system to process the total amount due for the show.

What if the host wants to pay for part of the show and use a credit card for the rest?

If the host wants to split the payment, you can process the payment in two parts. First, charge the agreed-upon amount to the host's credit card, and then collect the remaining balance through other payment methods, such as cash or checks from guests.

Can I charge the host's credit card without their permission?

No, you cannot charge the host's credit card without their explicit permission. Always ensure that you have the host's consent before processing any payments, and confirm the total amount to be charged.

What happens if the host's credit card is declined?

If the host's credit card is declined, you should reach out to the host to inform them of the issue. They may need to provide an alternative payment method or contact their bank to resolve any issues with the card.

Are there any fees associated with charging the host's credit card?

Yes, there may be transaction fees associated with processing credit card payments. These fees can vary depending on the payment processor you use. It's a good idea to inform the host about any potential fees before charging their card.

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