How to Approach Past Customers from a Different Company as a New PC Consultant?

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Discussion Overview

The thread discusses the experiences and feelings of a new Pampered Chef consultant transitioning from a different direct sales company. Participants share their thoughts on how she can approach her past customers and express her reasons for the switch.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant shares that the new consultant feels embarrassed about leaving her previous company and fears being perceived negatively by her past customers.
  • Another participant suggests that she could express her passion for Pampered Chef and her decision to switch as a positive change, emphasizing that it's common for people to change jobs for various reasons.
  • Several users mention that there is nothing wrong with switching companies in direct sales, likening it to changing regular jobs, and encourage the consultant to be open about her journey.

Areas of Agreement / Disagreement

Participants generally agree that switching companies is acceptable and that the consultant should not feel embarrassed about her decision. There is no clear disagreement on this point.

Contextual Notes

The discussion reflects personal experiences and opinions regarding career transitions within the direct sales industry, focusing on emotional aspects and communication strategies.

Who May Find This Useful

Consultants who have transitioned from other companies or are considering doing so may find the shared experiences and suggestions relevant to their situations.

dannyzmom
Gold Member
Messages
9,271
I have a brand new consultant submitting her agreement on Saturday. She WAS a consultant with a different company but did not like the way they do business, had issues with her upline, isn't crazy about the products and feels she should have signed with PC from the get-go. So she is walking away from the other company and starting up with PC. She has a lot of issues with feeling embarrassed that she failed with the other company, fearing people will think she's a flake because she switched companies, etc.
Anyone have any wording ideas that she can use when approaching her past customers from the other business to offer them PC service?
 
If I were her I would say something like:

After much thought (and prayer) I have decided to end my ____ business and I am going with The Pampered Chef. That is where my real passion is and I feel I can really speak from my heart about this company and products.

People change jobs in the business world often and for various reasons. She loved direct sales but that particular company wasn't her cup of tea and she didn't have the passion. Nothing to be embarrassed about. It's admirable that she saw that in herself and did something about it.
 
totally agree with Beth-everyone has a passion and needs to go with that rather than stay where they are unhappy. She just needs to share that with everyone!~
 
Wow Beth! That's good! She shouldn't feel embarrassed at all. there's nothing wrong with switching direct sellers just like there's nothing wrong with switching regular jobs. you can't find what's right for you- if you stop looking. kudos to her!
 

Frequently Asked Questions

1. How should I introduce myself to past customers from a different company?

Start by introducing yourself as a new Pampered Chef consultant and share your excitement about the products. Be genuine and friendly, and mention your previous experience in direct sales to establish credibility. It's important to communicate that you value their past business and are here to offer them something new and exciting.

2. What should I say to re-engage past customers without being pushy?

Reach out with a friendly message that expresses your desire to reconnect. You can say something like, "I hope you're doing well! I wanted to share that I've joined Pampered Chef and would love to help you with any kitchen needs you may have. No pressure, just wanted to keep you in the loop!" This approach keeps the conversation light and non-intrusive.

3. How can I highlight the benefits of Pampered Chef products to past customers?

Focus on the unique features and benefits of Pampered Chef products, such as their quality, versatility, and time-saving aspects. Share personal experiences or testimonials from others who have enjoyed the products. You can also mention any special promotions or new items that may interest them.

4. Is it appropriate to offer discounts or incentives to past customers?

Yes, offering a special discount or incentive can be a great way to entice past customers. Just ensure that it aligns with Pampered Chef's policies. You might say something like, "As a thank you for being a loyal customer, I’d love to offer you a special discount on your first order with me!"

5. How can I maintain a relationship with past customers after my initial outreach?

Follow up with them periodically through newsletters, social media, or personal messages. Share cooking tips, recipes, and updates on new products or promotions. Engaging with them regularly will help build a lasting relationship and keep your business top of mind without being overly sales-focused.

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