How Often Should You Follow Up on Unanswered Calls?

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Discussion Overview

The thread centers around the experiences and strategies of participants regarding follow-up calls to potential clients after initial contact through surveys. Participants share their personal experiences with making calls, leaving messages, and scheduling shows.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant mentions making calls from Taste of Home surveys but only reaching one person, expressing frustration with unanswered calls.
  • Another participant shares their experience of successfully booking five shows after making multiple calls, suggesting a strategy of calling three times to avoid being bothersome.
  • One user advises waiting a couple of days before making return calls and suggests calling around 7:00 PM as a good time to reach people.
  • A participant describes their approach of calling every other day for a week after a local fair, noting that persistence helped them secure bookings.
  • Another participant highlights the importance of keeping notes on calls, including the time and whether a message was left, to track follow-up efforts.
  • One user mentions informing potential clients in messages that they will follow up if they do not hear back, aiming to set expectations for future contact.

Areas of Agreement / Disagreement

Views differ on the frequency and timing of follow-up calls, with no clear consensus on the best approach to take.

Contextual Notes

Participants share varied personal experiences and strategies based on their individual circumstances and goals for securing bookings.

Who May Find This Useful

Consultants looking for insights into follow-up strategies and personal experiences related to making calls for bookings may find this discussion relevant.

jenniferlynne
jenniferlynne
Messages
1,995
:confused: Hey all. I have been making my calls from my Taste of Home surveys. I have now called every single person that put "Yes" for a show or catalog show, and I have only gotten to talk to one person so far. Every single person I have tried, I've gotten their answering machine.

Yikes!! Guess what!!! Someone just returned my call while I was typing this and scheduled a show!!!!!!!! Yipee!!!! :D

Anyway, should I call the people that I didn't get ahold of every night or every other night? Is there a certain time of the night that you all find is easier to get ahold of people?
 
  • Thread starter
  • #2
Wrong title. How often should I Bug PeopleOh wait!!!!!!!!!!! That title should have said "How often shoud I BUG people, not BUT them. :D
 
i try to call the people 3 times that way they are not bugged by me i have been pretty lucky with my calls i have gotten 5 bookings from the calls and some people have told me to call at the beginning of next year good luck with everything
 
Did you leave messages on the machines for everyone? I would give it a couple of days before making return calls. I think 7:00 PM is a good time to make calls it's after dinner but before time to put (most) kids to bed. You don't want to call to late, people like to setting in for the night. Good luck I hope you get a lot of shows.
 
Here's what I didI did a local city fair booth in August. I called the very next day - left msg with everyone. Called every other day for a week. Got a hold of most of them that way (booked a show) and then the rest I've been calling once a week. Just last week I finally got a hold of one of them to pin down for a show.

I would say - keep working on it. But that's my personal choice. I'm trying to get as many bookings as possible right now, so I believe persistence will pay off.

Also, try different times of the day if possible. That might help you getting more people to the phone.
 
  • Thread starter
  • #6
I've been making notes on the back of the survey slips. Like, what day and what time I called. If I left a message or if they didn't have a machine. That way I can keep track of everyone. Thanks for all the tips everyone.
 
One thing that I make sure to say if I have to leave a message is that if I don't hear from them in a couple of days I will call them. That way they are expecting a call from me or they will call me back.
 

Frequently Asked Questions

How often should I follow up on unanswered calls?

It is generally recommended to follow up on unanswered calls within 24 to 48 hours. This timeframe keeps the conversation fresh in the recipient's mind and shows your eagerness to connect.

What is the best method for following up on unanswered calls?

The best method for following up is to send a brief text message or email referencing your previous call. This allows the recipient to respond at their convenience and keeps the communication professional.

Should I follow up more than once if I don’t get a response?

Yes, it is acceptable to follow up more than once. A good rule of thumb is to follow up two to three times, spacing your attempts a week apart. This shows persistence without being overly pushy.

What should I say in my follow-up message?

Your follow-up message should be polite and concise. Mention your previous call, express your interest in connecting, and provide a specific reason for the follow-up, such as discussing a product or opportunity related to Pampered Chef.

How can I track my follow-up attempts?

Using a simple spreadsheet or a customer relationship management (CRM) tool can help you track your follow-up attempts. Record the date of each call, the method of follow-up, and any responses you receive to stay organized.

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