How Do You Handle Handing Out Catalogs?

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Discussion Overview

This thread explores various strategies participants use when handing out catalogs and collecting contact information from potential customers. Participants share their personal experiences and methods for encouraging people to provide their names and contact details in exchange for catalogs.

Discussion Character

  • Anecdotal, Opinion-based

Main Points Raised

  • One participant expresses difficulty in getting people to provide their name and number when handing out catalogs, noting a reluctance from potential customers.
  • Another participant shares their approach of informing people that their contact information is on the back of the catalog and suggesting a scheduled customer care call to make them feel special.
  • One participant appreciates the idea of asking for email addresses instead of phone numbers, finding it less intimidating for potential customers.
  • A participant mentions a strategy from their Director involving raffle slips, which encourages people to leave their contact information in exchange for a chance to win a prize.
  • Another participant agrees that raffle slips could yield better responses and suggests framing it as a monthly drawing to simplify tracking.
  • One participant notes that they have more success collecting email addresses for newsletters featuring recipes and specials, as people are often more willing to share their email than their phone number.
  • Another participant shares their experience at a fair where many people preferred to give their phone number over their email address, indicating a protective attitude towards email privacy.
  • One participant prefers collecting phone numbers, believing it provides a better opportunity for follow-up calls and bookings.
  • Another participant highlights that some individuals prefer email communication over phone calls, sharing a successful booking experience that occurred entirely through email.
  • One participant mentions a host who is more responsive via email than phone, indicating varying preferences among potential customers.
  • Another participant notes that their Director uses old catalogs to collect contact information, suggesting a practical way to utilize outdated materials.

Areas of Agreement / Disagreement

Views differ on the preferred method of collecting contact information, with some participants favoring email while others prefer phone numbers. No clear consensus emerges on the best approach.

Contextual Notes

Participants share a range of experiences and strategies based on their interactions with potential customers, reflecting diverse preferences and comfort levels regarding communication methods.

Who May Find This Useful

This discussion may be useful for Pampered Chef consultants looking for ideas on how to effectively distribute catalogs and gather contact information from potential customers.

pckimboyers
Messages
151
I need some advice ladies-- I've been carrying my new tote w/ the clear pouch for catalogs for about a week now. In this week I've given 3 catalogs to people when they have asked, the problem is.... they have no problem taking my catalog, they just don't want to give me their name and number! I don't want to say well then no catalog for you and be the catalog cop or something...but I don't want to give away all these catalogs either! Just today a lady at the postoffice wanted a catalog and I said sure, would you mind if you gave me your name and number so I can follow up with you? She said weellll, I'll just call you. Of course I didnt want to snatch it back! How do you guys handle this?:confused:
 
I let them know that my information is on the back and they can contact me however they choose. I then say I schedule customer care calls - yes, I use that term with them...it makes them feel special - on a certain day/time. Could I call them then to see if they have any questions. If they say they want to call me, great! Could I get your email address to put you on my monthly emailing list which has specials not offered by the company.HTH
 
  • Thread starter
  • #3
Great idea! I didn't even think about asking for e-mail. That would probably be a lot less intimidating for them. Thanks so much!
 
My Director said she carries raffle slips with her catalogs and tells them every person who takes a catty gets the chance to win a prize after 10 cattys passed out or slips collected. And they don't have a problem leaving their contact info!
 
I love the idea of the raffle slips. I have just asked for their information so I could inform them of upcoming specials but the raffle probably gets an even better response. You could probably just say you do one monthly because I wouldn't want to keep track of when the 10th catalog got passed out.

Michele
 
I do the thing with the e-mail, because way more people are going to give you their e-mail than phone # and address. I tell them that I need their e-mail address for my monthly newsletter that has recipes and specials. No one will ever turn down recipes, especially if they are already interested in PC stuff. Once again, my thanks go out to Joy who creates the wonderful Tasty Tidbits newsletters with the hand picked recipes! I am your unofficial cheerleader Joy!! I love the idea about the raffle! What do they win, a free cooking show???
 
Funny, at a fair last week, I easily had 40% of the people NOT want to give me their e-mail address but gave me their phone number. Around here, many people are very protective of e-mail.
 
I would much rather have nothing but their phone number because then you have to excuse to not call them!! You have a better chance of getting a booking out of monthly calls than from monthly e-mails I am sure!!
 
I'm finding out lately that some people will communicate by email than by phone. I had a possible host, that wouldn't answer the phone but when I emailed her she responded and we booked a show through email. I still have not been able to talk to her by phone but was very active through email. Isn't that funny. I guess she's very busy with kids and she does better through email because she can respond late at night. I also had another host that responds better to emails than the phone. She actually had a 500.00 show. So I would never count out emailing to people. I like to ask for both the phone # and email but either one is fine with me. I usually don't ask for address because most everything I do is by phone or email anyways.
 
I just had a host like that too. I don't know where she checks her e-mail (We don't have those fancy e-mail phones up here in the sticks) but she is almost always available by e-mail, but never home!!
 
i know my director carries old catties so when asked for one she'll get their contact info so she "can send a current one"to them
 
That is a good way to use the old catalogs up too!!
 

Frequently Asked Questions

What is the best way to hand out Pampered Chef catalogs?

The best way to hand out Pampered Chef catalogs is to personalize the experience. Consider giving them out during cooking demonstrations, parties, or local events. You can also leave them at local businesses with permission or hand them out to friends and family. Always include a friendly note or a personal touch to encourage people to take a look.

How many catalogs should I carry with me?

It's a good idea to carry a sufficient number of catalogs to cover various situations. Aim for at least 5-10 catalogs at all times, especially when attending events or social gatherings. This way, you can easily share them with interested individuals without running out.

Should I include my contact information on the catalogs?

Yes, absolutely! Always include your contact information on the catalogs you hand out. This can include your phone number, email address, and social media handles. This makes it easy for potential customers to reach out with questions or to place orders.

What should I say when handing out catalogs?

When handing out catalogs, keep your message simple and friendly. You might say something like, "Hi! I’m a Pampered Chef consultant, and I’d love for you to check out our latest catalog. Let me know if you have any questions or if you’d like to host a party!" This opens the door for conversation and engagement.

How do I follow up after handing out catalogs?

Following up is crucial for converting interest into sales. A few days after handing out the catalogs, reach out to the individuals via text, email, or social media. You can ask if they had a chance to look through the catalog and if they have any questions. This shows your commitment and can help generate sales or party bookings.

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