How Do I Handle Outlet Orders at a Cooking Show?

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Discussion Overview

The thread discusses handling outlet orders during cooking shows, particularly for consultants who do not yet have a personal website. Participants share their experiences and clarify how outlet orders impact host rewards and commission structures.

Discussion Character

  • Anecdotal
  • Opinion-based

Main Points Raised

  • One participant expresses uncertainty about adding outlet orders to host rewards and questions how customers can place those orders without a personal website.
  • Another participant confirms that outlet orders do not count toward host rewards and suggests directing customers to their own website for orders, offering to share commission with other consultants.
  • One participant notes that commission is available on outlet orders, but only if the consultant has a personal website and has achieved a certain sales threshold.
  • Another participant shares their experience of customers finding outlet items independently and mentions the need to inform them about ordering separately.
  • One participant describes a situation where they ensured a host received credit for an outlet order by adding a miscellaneous order to the show, although they do this infrequently and only for local orders.

Areas of Agreement / Disagreement

Views differ on how to handle outlet orders and the implications for host rewards and commissions, with no clear consensus emerging on the best approach.

Contextual Notes

Participants are primarily consultants navigating the challenges of managing outlet orders without personal websites, sharing personal experiences rather than official guidance.

Who May Find This Useful

Consultants who are new to handling outlet orders and those without a personal website may find the shared experiences relevant to their situations.

K
KCPChef
Messages
205
I have a customer that wants to order thigns from the outlet, but I don;t think that I can add to my host's rewards right?

Also, if I cannot add them to my show, how does she enter the order? I do not have a Pampered Chef Website yet because I am new, so would I have to give up the order and tell her to order just online through HO? Or do you even get a commission on outlet items?

New at this and don't know what to tell them!

Thanks for any quick advice :)!!!!
 
You are correct, outlet order's do not count toward's show's.

Before my consultant's get their website and they have people who want to order outlet item's, I tell them if they want, they can send them to my website and I will give them to commission (they just have to tell me who they sent so I know).
 
We do get commission on outlet orders, but you have to have a PWS and have hit $1250 career sales in order to have the outlet show up on your site. As mentioned, there's no way for your host to get credit for any outlet orders (that's why I never mention it at shows unless it's one on one, after taking orders).
 
  • Thread starter
  • #4
Ok Thanks so much! I didn't mention it to them! They just went online on their own and found it :( So I guess I will just have to tell her to order it seperately since I do not know if my director will give me the commission on it...
 
It doesn't help you since you don't have a site, but I have one like this now and the person is buying from out of state so needs to direct ship anyway. I told her that I would make sure the host gets that credit. What I'll do IF that order makes a difference is add something to her show. A misc order I get or something. I don't do it often and ONLY if it's local.
 

Frequently Asked Questions

What are outlet orders at a cooking show?

Outlet orders refer to products that are available at a discounted price through the Pampered Chef Outlet. These items are typically discontinued or overstock products that can be offered during cooking shows to provide guests with additional savings and options.

How do I present outlet orders during my cooking show?

When presenting outlet orders, highlight the unique savings and limited availability of these items. You can set up a display of outlet products alongside your regular offerings and explain the benefits of purchasing them, such as their quality and value. Make sure to engage your guests by asking if they have any questions about these items.

Can guests place outlet orders at the cooking show?

Yes, guests can place outlet orders during the cooking show. Be sure to have an order form ready and explain how they can select outlet items along with their regular orders. Encourage them to act quickly, as outlet items are often limited in stock.

How do I handle payment for outlet orders?

Payment for outlet orders can be handled the same way as regular orders. Ensure you have a secure method for processing payments, whether through credit card, cash, or checks. Make it clear to guests that payment for outlet items is required at the time of ordering to secure their purchase.

What should I do if an outlet item is out of stock?

If an outlet item is out of stock, inform the guest immediately and offer to help them choose an alternative product. You can also provide them with information on how to check the outlet online for availability after the show. Keeping a positive attitude and offering alternatives can help maintain their interest and satisfaction.

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